ALDI Mexico E-commerce Operations Specialist

🏢 ABOUT THE COMPANY

ALDI was founded in 1948 and has since grown to become one of the world's largest grocery retailers, with over 10,000 stores in 20 countries. Our mission is to provide high-quality products at unbeatable prices, while also promoting sustainability and social responsibility. With a team of over 100,000 employees, we're committed to making a positive impact on the communities we serve. At ALDI, we believe in fostering a culture of innovation, collaboration, and continuous learning, which has earned us a spot on the Fortune Best Places to Work list. Our unique business model allows us to keep costs low and pass the savings on to our customers, making us a great place to work.

🎯 ROLE OVERVIEW

As an E-commerce Operations Specialist, you'll play a critical role in ensuring the smooth operation of our online grocery store in Mexico. You'll work closely with cross-functional teams to develop and implement strategies that drive online sales growth, improve customer satisfaction, and enhance the overall e-commerce experience. You'll report directly to the E-commerce Manager and will have the opportunity to make a significant impact on the company's online presence.

📋 KEY RESPONSIBILITIES

Develop and implement e-commerce strategies to drive online sales growth, improve customer satisfaction, and enhance the overall e-commerce experience.

Collaborate with cross-functional teams, including marketing, logistics, and customer service, to ensure seamless execution of e-commerce initiatives.

Analyze sales data and customer feedback to identify trends and areas for improvement.

Work with the product development team to ensure that our online store is user-friendly, visually appealing, and meets customer needs.

Develop and manage relationships with external partners, such as logistics providers and payment processors.

Monitor and report on key performance indicators (KPIs) to measure e-commerce success.

Stay up-to-date with industry trends and best practices to ensure that our e-commerce operations remain competitive and innovative.

✅ REQUIRED QUALIFICATIONS

5+ years of experience in e-commerce operations, digital marketing, or a related field.

Bachelor's degree in Business Administration, Marketing, or a related field.

Proven track record of developing and implementing successful e-commerce strategies that drive sales growth and customer satisfaction.

Excellent analytical and problem-solving skills, with the ability to interpret complex data and develop actionable recommendations.

Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

Fluency in Spanish and English, both written and verbal.

⭐ PREFERRED QUALIFICATIONS

Master's degree in Business Administration, Marketing, or a related field.

Certification in digital marketing or e-commerce operations.

Experience working in the grocery retail industry, particularly in e-commerce or digital marketing.

Proficiency in Google Analytics, Adobe Marketing Cloud, or other e-commerce analytics tools.

💰 WHAT WE OFFER

We offer a competitive salary range of MXN 50,000 - MXN 80,000 per month, depending on experience.

We provide a comprehensive health insurance plan for our employees and their families.

We offer a retirement plan with a generous company match.

We provide 20 paid vacation days per year, plus an additional 10 paid holidays.

We have a dedicated learning and development budget to support employee growth and professional development.

We offer a remote work policy that allows employees to balance work and personal life.

👥 ABOUT THE TEAM

You'll be joining a dynamic and collaborative team of e-commerce professionals who are passionate about delivering exceptional customer experiences. Our team is diverse and inclusive, with a mix of experienced professionals and rising stars. We prioritize open communication, continuous feedback, and mutual support to ensure that everyone has the resources and opportunities they need to succeed.

📨 HOW TO APPLY

To apply, please submit your resume, a cover letter, and a brief summary of your e-commerce experience and accomplishments. We review applications on a rolling basis and expect to fill this position within 2-3 weeks.

📋 Job Details

Job Type	🌐 Remote
Location	Ciudad de México, MX
Address	Calle 123, Colonia Lomas de Chapultepec, 11550
Salary	MXN 50,000 – 80,000 / year
Industry	General
Company	ALDI
Valid Until	2026-09-13

📨 How to Apply

Submit your updated CV and a brief cover letter to ALDI. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.