Cloud Operations Director — Global Airline Network

🏢 ABOUT THE COMPANY

United Airlines, founded in 1926, is one of the world's leading airlines, providing services to over 340 destinations across six continents. Our mission is to connect the world, one flight at a time, with a commitment to exceptional customer service and safety. With a workforce of over 88,000 employees, we strive to create a positive work environment that fosters innovation, diversity, and inclusion. Our values are built on a foundation of honesty, integrity, and respect for others, and we're proud to be a great place to work with numerous awards and recognition for our commitment to our employees and the community.

🎯 ROLE OVERVIEW

As a Cloud Operations Director, you will play a critical role in leading our cloud infrastructure team to ensure the seamless operation of our airline network. Reporting directly to the Chief Information Officer, you will be responsible for overseeing the cloud strategy, architecture, and operations to drive business growth, improve efficiency, and enhance customer experience. This role requires a high degree of technical expertise, leadership, and collaboration with cross-functional teams to drive cloud transformation initiatives.

📋 KEY RESPONSIBILITIES

. Develop and implement a cloud-first strategy that aligns with the airline's business objectives and drives cost savings.

. Design and deploy scalable cloud infrastructure to support our airline network, including Amazon Web Services (AWS) and Microsoft Azure.

. Lead a team of cloud engineers to ensure the smooth operation of cloud-based applications and services.

. Collaborate with IT teams to integrate cloud-based solutions with existing systems and applications.

. Develop and maintain cloud security and compliance policies to ensure the confidentiality, integrity, and availability of airline data.

. Stay up-to-date with emerging cloud technologies and trends to recommend innovative solutions to business leaders.

. Develop and manage the cloud operations budget to ensure cost-effectiveness and efficiency.

. Establish and maintain key performance indicators (KPIs) to measure cloud operations success and optimize performance.

✅ REQUIRED QUALIFICATIONS

. 8+ years of experience in cloud operations, with a focus on infrastructure and architecture.

. Proven track record of leading cloud transformation initiatives in a large-scale organization.

. In-depth knowledge of cloud platforms, including AWS, Azure, and Google Cloud Platform (GCP).

. Strong experience with cloud security, compliance, and governance.

. Excellent communication and leadership skills, with the ability to collaborate with cross-functional teams.

. Bachelor's degree in Computer Science, Information Technology, or a related field.

⭐ PREFERRED QUALIFICATIONS

. Master's degree in Computer Science, Information Technology, or a related field.

. Cloud security and compliance certifications, such as AWS Certified Security - Specialty or Azure Security Engineer Associate.

. Experience with cloud cost optimization and management.

. Familiarity with DevOps practices and tools, such as Jenkins, Docker, and Kubernetes.

💰 WHAT WE OFFER

We offer a competitive salary range of £55,000 - £80,000 per annum, depending on experience. We also provide a comprehensive benefits package, including private health insurance, a contributory pension scheme, and 25 days' annual leave. Additionally, we offer a generous learning and development budget to support your career growth and a flexible remote work policy to promote work-life balance. Our team culture is collaborative, innovative, and inclusive, with a focus on delivering exceptional customer experiences.

👥 ABOUT THE TEAM

Our cloud operations team is a dynamic and agile group of professionals who are passionate about leveraging cloud technologies to drive business growth and innovation. We work closely with cross-functional teams to design, deploy, and operate cloud-based solutions that meet the airline's business objectives. Our team size is around 20 members, and we collaborate using agile methodologies and collaboration tools like Jira and Slack. We're a team that values open communication, continuous learning, and innovation, and we're always looking for talented individuals to join us in our cloud transformation journey.

📨 HOW TO APPLY

To apply for this role, please submit your resume and a cover letter outlining your experience and qualifications to [insert contact email]. We look forward to hearing from you!

📋 Job Details

📨 How to Apply

Submit your updated CV and a brief cover letter to United Airlines. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.