Cloud Operations Manager for Enterprise SaaS Solutions

🏢 ABOUT THE COMPANY

HubSpot was founded in 2006 and has since become a leading provider of inbound marketing, sales, and customer service software. Our mission is to make the world more inbound by empowering businesses to grow better. With over 1,000 employees across the globe, HubSpot is a dynamic and fast-paced company that values innovation, adaptability, and customer satisfaction. We've been recognized as one of the best places to work by Fortune and Great Place to Work, and we're proud of our commitment to diversity, equity, and inclusion.

🎯 ROLE OVERVIEW

As a Cloud Operations Manager for Enterprise SaaS Solutions at HubSpot, you will play a critical role in ensuring the reliability, scalability, and security of our cloud-based platform. You will be responsible for leading a team of engineers and collaborating with cross-functional groups to design, deploy, and operate highly available and scalable cloud infrastructure. You will report directly to the Director of Cloud Operations and will have a significant impact on the growth and success of our business.

📋 KEY RESPONSIBILITIES

- Develop and implement cloud infrastructure strategies to support the growth of our SaaS platform, including the design and deployment of highly available and scalable architectures.

- Lead a team of engineers to ensure the reliability and security of our cloud-based platform, including the management of incident response, on-call rotations, and capacity planning.

- Collaborate with cross-functional groups, including product, engineering, and operations, to ensure the successful deployment and operation of new features and services.

- Develop and maintain technical documentation, standards, and best practices for cloud infrastructure operations.

- Conduct regular reviews and analysis of cloud costs, resource utilization, and performance metrics to identify opportunities for optimization and improvement.

- Stay up-to-date with the latest cloud technologies and services, including AWS, Azure, and Google Cloud, and apply this knowledge to drive innovation and improvement in our cloud operations.

- Develop and implement plans to ensure compliance with regulatory requirements, including GDPR, HIPAA, and PCI-DSS.

- Collaborate with the security team to ensure the security and integrity of our cloud-based platform.

- Participate in on-call rotations and provide support for cloud-related incidents and issues.

✅ REQUIRED QUALIFICATIONS

- 5+ years of experience in cloud operations, engineering, or a related field.

- Proven track record of designing, deploying, and operating highly available and scalable cloud infrastructure.

- Experience with cloud infrastructure management tools, such as AWS CloudWatch, Azure Monitor, or Google Cloud Stackdriver.

- Strong understanding of cloud security best practices and compliance requirements.

- Experience leading and managing teams of engineers.

- Strong communication and collaboration skills, with the ability to work effectively with cross-functional groups.

- Bachelor's degree in Computer Science, Engineering, or a related field.

⭐ PREFERRED QUALIFICATIONS

- Experience with DevOps practices and tools, such as Jenkins, Docker, and Kubernetes.

- Familiarity with cloud-based CI/CD pipelines and automation tools.

- Experience with cloud security frameworks and compliance programs.

- Strong understanding of cloud cost optimization and resource management strategies.

- Experience with IT service management and incident response frameworks and tools.

💰 WHAT WE OFFER

- Salary range: £60,000 - £80,000 per annum, depending on experience.

- Comprehensive health insurance package.

- Retirement plan with employer matching.

- 25 days of annual leave, plus bank holidays.

- £1,000 learning and development budget.

- Flexible remote working policy, with opportunities to work from home or in our offices.

- Collaborative and dynamic team culture, with a focus on innovation and growth.

👥 ABOUT THE TEAM

Our Cloud Operations team is a collaborative and dynamic group of engineers and operations professionals who are passionate about cloud infrastructure, reliability, and security. We value innovation, adaptability, and customer satisfaction, and we're committed to delivering exceptional results in a fast-paced and ever-changing environment. We're a remote-first team, with team members working from home or in our offices across the UK.

📨 HOW TO APPLY

If you're a motivated and experienced cloud operations professional looking for a new challenge, please submit your application, including your CV and a cover letter explaining why you're the perfect fit for this role. We look forward to hearing from you!

📋 Job Details

Job Type	🌐 Remote
Location	Remote, GB
Address	123 Main Street, SW1A 0AA
Salary	GBP 60,000 – 75,000 / year
Industry	General
Company	HubSpot
Valid Until	2026-10-13

📨 How to Apply

Submit your updated CV and a brief cover letter to HubSpot. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.