Content Operations Specialist — EMEA Expansion

🏢 ABOUT THE COMPANY

Yelp is a leading online review platform that connects people with great local businesses. Founded in 2004, Yelp is now one of the most-visited websites in the world, with over 45 million business listings across 32 countries. Our mission is to help consumers make informed decisions and support local economies. With a strong culture of innovation and experimentation, Yelp is a great place to work for talented individuals who share our passion for making a difference.

🎯 ROLE OVERVIEW

As a Content Operations Specialist, you will play a critical role in supporting our EMEA expansion efforts. You will work closely with our cross-functional teams to develop and implement processes that ensure high-quality content is delivered to our users in a timely and efficient manner. You will report directly to the Senior Manager of Content Operations and will have the opportunity to make a significant impact on our business.

📋 KEY RESPONSIBILITIES

Collaborate with our content teams to develop and implement content workflows and processes.

Develop and maintain documentation and training materials for content operations.

Work closely with our data analytics team to track key metrics and identify opportunities for improvement.

Develop and maintain relationships with third-party vendors and suppliers.

Collaborate with our customer support team to resolve content-related issues.

Analyze and report on content performance and provide insights for business decisions.

Identify opportunities for process improvements and implement changes.

Collaborate with our product team to develop new features and tools.

Collaborate with our communications team to develop and execute content campaigns.

✅ REQUIRED QUALIFICATIONS

3+ years of experience in content operations or a related field.

Bachelor's degree in English, Journalism, Communications, or a related field.

Excellent communication and project management skills.

Experience working with content management systems and data analytics tools.

Ability to work independently and as part of a team.

⭐ PREFERRED QUALIFICATIONS

Experience working in a fast-paced, dynamic environment.

Familiarity with content marketing platforms and tools.

Experience with data analysis and reporting.

💰 WHAT WE OFFER

We offer a competitive salary range of £50,000 - £80,000 per annum, depending on experience.

We provide a comprehensive health insurance package and a generous retirement plan.

You will receive 25 days of paid annual leave, plus 8 bank holidays.

We offer a £1,000 learning and development budget and opportunities for career growth and development.

As a remote-friendly company, you will have the flexibility to work from anywhere in the UK.

Our team culture is collaborative, supportive, and fun, with regular team-building activities and social events.

👥 ABOUT THE TEAM

Our content operations team is a dynamic and fast-paced group of professionals who are passionate about delivering high-quality content to our users. We are a team of 10 people, with a mix of experience and seniority. We work closely together to achieve our goals and support each other in our individual and team objectives.

📨 HOW TO APPLY

If you are a motivated and experienced content operations professional who is passionate about delivering high-quality content, please submit your application, including your resume and a cover letter, by 31 July. We expect to make a decision on this role within 2-3 weeks of receiving applications.

📋 Job Details

Job Type	🌐 Remote
Location	Remote, GB
Address	123 Main St, EC2V 7HH
Salary	GBP 50,000 – 80,000 / year
Industry	General
Company	Yelp
Valid Until	2026-10-13

📨 How to Apply

Submit your updated CV and a brief cover letter to Yelp. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.