Contractor Clinical Operations Lead - Community Pharmacy
Contractor Clinical Operations Lead - Community Pharmacy
š¢ ABOUT THE COMPANY
CVS Health is a retail pharmacy innovation company with a rich history dating back to 1963. Our mission is to help people on their path to better health by enabling innovative and impactful healthcare solutions. With over 3,000 stores across the UK, CVS Health has grown to become one of the largest pharmacy chains in the country, delivering expert healthcare services to millions of customers every day. We are proud of our inclusive culture, where everyone is valued and empowered to contribute, and strive to make a positive impact on the communities we serve.
šÆ ROLE OVERVIEW
This exciting opportunity exists to provide clinical leadership and expertise to our Community Pharmacy operations, ensuring that our stores deliver high-quality patient care and exceptional customer experiences. The successful candidate will work closely with our Pharmacy Leadership Team, advising on clinical strategy and providing coaching and guidance to store teams. As a key member of our operations team, you will contribute to the development and implementation of clinical policies and procedures, driving excellence in patient care and business outcomes.
š KEY RESPONSIBILITIES
- Provide clinical leadership and expertise to Community Pharmacy operations, ensuring high-quality patient care and exceptional customer experiences.
- Develop and implement clinical policies and procedures, driving excellence in patient care and business outcomes.
- Collaborate with the Pharmacy Leadership Team to advise on clinical strategy and contribute to operational decisions.
- Provide coaching and guidance to store teams on clinical matters, ensuring compliance with company policies and procedures.
- Work closely with other departments, including Operations and Customer Service, to ensure seamless integration and delivery of services.
- Develop and maintain relationships with external partners, including healthcare providers and suppliers, to support the delivery of clinical services.
- Participate in quality improvement initiatives, identifying areas for improvement and contributing to the development of solutions.
- Provide clinical input to the development and implementation of new services and initiatives, ensuring alignment with company objectives and customer needs.
- Maintain accurate records and reports, as required, to support clinical decision-making and business planning.
- Stay up-to-date with relevant clinical guidelines, best practices, and regulatory requirements, ensuring the highest standards of patient care and safety.
ā REQUIRED QUALIFICATIONS
- 5+ years of experience in clinical leadership or a similar role, with a strong background in pharmacy operations and management.
- Registered Pharmacist (RPh) in the UK, with a current license to practice.
- Strong knowledge of clinical policies and procedures, with experience in developing and implementing new policies and procedures.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders, including healthcare professionals, customers, and store teams.
- Strong analytical and problem-solving skills, with the ability to identify areas for improvement and develop solutions.
- Proficiency in Microsoft Office and other relevant software applications.
- Ability to work in a fast-paced environment, meeting deadlines and prioritizing tasks effectively.
ā PREFERRED QUALIFICATIONS
- Master's degree in Pharmacy or a related field.
- Experience working in community pharmacy, with a strong understanding of the sector and its challenges.
- Certified in a relevant clinical specialty, such as Diabetes Management or Asthma Care.
- Strong knowledge of clinical software applications, such as EMRs or CCRs.
š° WHAT WE OFFER
- Highly competitive salary range of Ā£50,000 - Ā£80,000 per annum, depending on experience.
- Comprehensive health insurance package, including private medical insurance and life cover.
- Pension scheme with employer contributions, offering a guaranteed retirement income.
- 25 days' annual leave, plus bank holidays and additional time off for special occasions.
- Flexible working arrangements, including remote working options and flexible start and finish times.
- Access to a comprehensive learning and development budget, supporting your ongoing professional development and career growth.
- Collaborative and supportive team environment, with opportunities to contribute to and influence company decisions.
- Opportunities for career advancement and professional growth, with a clear career path and transparent promotion processes.
š„ ABOUT THE TEAM
Our Community Pharmacy operations team is a dynamic and diverse group of professionals, passionate about delivering exceptional patient care and customer experiences. We work closely together, sharing knowledge and expertise to drive excellence in our stores and communities. Our team is known for its strong sense of collaboration and teamwork, with a focus on continuous improvement and innovation.
šØ HOW TO APPLY
To apply for this exciting opportunity, please submit your CV and a cover letter outlining your experience and qualifications. We welcome applications from diverse candidates who share our values and passion for delivering exceptional patient care and customer experiences.
š Job Details
| Job Type | CONTRACTOR |
| Location | Birmingham, GB |
| Address | 34-36, High Street, B5 4UQ |
| Salary | GBP 50,000 ā 80,000 / year |
| Industry | General |
| Company | CVS |
| Valid Until | 2026-10-13 |
šØ How to Apply
Submit your updated CV and a brief cover letter to CVS. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.