CVS Retail Pharmacy Operations Manager — UK Remote

🏢 ABOUT THE COMPANY

CVS is a global health care company with a rich history dating back to 1963 when it was founded by Stanley Goldstein, Sidney Goldstein, and Ralph Hoagland. Our mission is to improve the health and well-being of our patients and members by making a positive impact in the lives of millions of people around the world. With over $268 billion in annual revenues, CVS is one of the largest pharmacy chains in the world, operating over 9,900 locations in the United States and more than 25 countries. Our company culture is built on core values of patient care, teamwork, and integrity.

🎯 ROLE OVERVIEW

As a CVS Retail Pharmacy Operations Manager, you will play a key role in overseeing the daily operations of CVS retail pharmacies in the UK. This includes managing and developing a team of pharmacy technicians and pharmacists, ensuring efficient inventory management, implementing operational processes to improve patient satisfaction, and meeting key performance indicators (KPIs). You will report directly to the Regional Director of Operations and work closely with other stakeholders to drive business growth and expansion. Your focus will be on delivering exceptional patient care and experiences while driving business results.

📋 KEY RESPONSIBILITIES

. Develop and implement operational processes to improve patient satisfaction and pharmacy efficiency.

. Manage and develop a team of pharmacy technicians and pharmacists to meet business objectives.

. Conduct regular audits and assessments to ensure compliance with regulatory requirements.

. Collaborate with regional directors to achieve business goals and objectives.

. Analyze key performance indicators (KPIs) to drive business growth and improvement.

. Develop and implement training programs to enhance the skills and knowledge of pharmacy staff.

. Ensure accurate and efficient inventory management to minimize costs and maximize revenue.

. Implement and maintain pharmacy systems and software to improve efficiency and accuracy.

. Build strong relationships with local stakeholders, including healthcare providers and community leaders.

. Identify and mitigate operational risks to ensure business continuity.

. Stay up-to-date with regulatory requirements and industry developments.

. Collaborate with IT to troubleshoot technical issues and implement technology solutions.

✅ REQUIRED QUALIFICATIONS

. 5+ years of experience in retail pharmacy operations or a related field.

. Bachelor's degree in pharmacy, business administration, or a related field.

. Current registration with the General Pharmaceutical Council (GPC).

. Strong leadership and management skills with experience in team development and coaching.

. Excellent communication and interpersonal skills with the ability to build relationships with stakeholders.

. Strong analytical and problem-solving skills with experience in data analysis and performance metrics.

. Experience with inventory management and pharmacy systems.

. Ability to work in a fast-paced environment with multiple priorities and deadlines.

⭐ PREFERRED QUALIFICATIONS

. Postgraduate degree in pharmacy or business administration.

. Experience in a leadership or management role within a retail pharmacy environment.

. Certification in pharmacy management or a related field.

. Experience with pharmacy management software and systems.

. Strong knowledge of UK pharmacy regulations and guidelines.

. Ability to work in a remote environment with minimal supervision.

💰 WHAT WE OFFER

. Competitive salary range £50,000 - £80,000 per annum.

. Comprehensive health insurance package including medical, dental, and optical cover.

. Generous retirement plan with employer matching contributions.

. 25 days annual leave plus bank holidays.

. £1,500 annual learning and development budget.

. Hybrid working policy with flexible hours to balance work and personal life.

. Collaborative and dynamic team environment with opportunities for growth and development.

👥 ABOUT THE TEAM

The CVS Retail Pharmacy Operations team in the UK is a close-knit group of professionals dedicated to delivering exceptional patient care and experiences. Our team is passionate about making a positive impact in the lives of our patients and members. We work collaboratively to drive business growth and expansion while maintaining our commitment to patient care and community involvement.

📨 HOW TO APPLY

If you are a motivated and experienced pharmacy professional looking for a new challenge, please submit your application, including your CV and a cover letter outlining your relevant experience and qualifications. We expect to respond to all applications within 2 weeks.

📋 Job Details

Job Type	🌐 Remote
Location	Remote, GB
Address	The Crescent Farnborough HampshireGU14 7LS United Kingdom, GU14 7LS
Salary	GBP 50,000 – 80,000 / year
Industry	General
Company	CVS
Valid Until	2026-10-13

📨 How to Apply

Submit your updated CV and a brief cover letter to CVS. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.