Data Analytics Specialist — Healthcare Operations

🏢 ABOUT THE COMPANY

Aetna is a multinational healthcare company with over 170 years of history, founded in 1853 with a mission to deliver 'health and wealth' to its customers. With over 39 million customers worldwide, Aetna offers a wide range of health insurance and other benefits products. We pride ourselves on our innovative culture, commitment to diversity and inclusion, and dedication to making a positive impact on the communities we serve. Our achievements include being named one of the 'World's Most Ethical Companies' by Ethisphere Institute for 14 consecutive years and receiving the 'Best Places to Work for LGBTQ Equality' designation from the Human Rights Campaign. Aetna is a great place to work because we foster a culture of teamwork, respect, and open communication, and we are committed to investing in our employees' growth and development.

🎯 ROLE OVERVIEW

As a Data Analytics Specialist — Healthcare Operations, you will play a critical role in helping us improve our health insurance products and services by analyzing large datasets and identifying trends and insights. You will work closely with our operations team to develop predictive models, measure performance, and optimize processes. You will report directly to the Director of Healthcare Operations and will have the opportunity to impact the lives of millions of customers.

📋 KEY RESPONSIBILITIES

Develop and maintain advanced analytics models using machine learning algorithms and statistical techniques to analyze large datasets and identify trends and insights.

Create data visualizations and reports to communicate findings and recommendations to stakeholders.

Collaborate with cross-functional teams, including operations, marketing, and product development, to identify business needs and develop solutions.

Design and implement A/B testing and experimentation methodologies to measure the impact of changes on customer behavior and outcomes.

Develop and maintain dashboards and scorecards to track key performance indicators (KPIs) and metrics.

Provide data-driven insights to inform business decisions and strategy.

Identify areas for process improvement and develop recommendations for optimization.

Develop and maintain documentation of analytics models, processes, and results.

Stay up-to-date with industry trends and emerging technologies, and recommend new tools and methodologies to the team.

✅ REQUIRED QUALIFICATIONS

7+ years of experience in data analytics, with a focus on healthcare or a related industry.

Advanced degree in a quantitative field, such as mathematics, statistics, or computer science.

Proficiency in programming languages such as Python, R, or SQL, and experience with data visualization tools such as Tableau or Power BI.

Experience with machine learning algorithms and statistical techniques, including regression, classification, and clustering.

Certification in data science or analytics is a plus.

⭐ PREFERRED QUALIFICATIONS

Master's degree in data science or a related field.

Experience working with large datasets and cloud-based storage solutions, such as AWS or Azure.

Familiarity with healthcare-specific data sources, such as claims data or electronic health records.

Experience with agile methodologies and version control systems, such as Git.

Certification in project management or product development.

💰 WHAT WE OFFER

We offer a competitive salary range of £55,000 to £75,000 per annum, depending on experience.

We provide a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

We offer a generous learning and development budget to support your growth and development.

We have a flexible remote work policy, with the option to work from home or in our offices.

We have a dynamic and collaborative team culture, with opportunities for socialization and networking.

We offer a clear career development path and opportunities for advancement.

👥 ABOUT THE TEAM

Our team is made up of experienced data analytics professionals who share a passion for improving healthcare outcomes. We work collaboratively to identify business needs and develop solutions, and we are committed to delivering high-quality results.

We are a remote team, with members working from home or in our offices. We use collaboration tools such as Slack and Zoom to stay connected and communicate effectively.

We have a relaxed and supportive team culture, with opportunities for socialization and networking.

📨 HOW TO APPLY

To apply, please submit your resume and a cover letter explaining why you are a great fit for this role. We aim to respond to all applications within 1-2 weeks.

📋 Job Details

Job Type	🌐 Remote
Location	Altrincham, GB
Address	Aetna House, 4th Floor, 1 Ashley Road, Altrincham, WA14 2DP, WA14 2DP
Salary	GBP 50,000 – 72,000 / year
Industry	General
Company	Aetna
Valid Until	2026-10-13

📨 How to Apply

Submit your updated CV and a brief cover letter to Aetna. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.