Digital Experience Manager — Omnichannel Retail

🏢 ABOUT THE COMPANY

Ulta Beauty is a leading American beauty retailer founded in 1990 with over 1,200 stores globally. Our mission is to inspire beauty in everyone, every day. We strive to create a diverse and inclusive workplace culture where our associates feel valued, empowered, and supported. Through our 'Save Time. Save You.' campaign, we aim to save our guests time and provide them with personalized beauty experiences.

🎯 ROLE OVERVIEW

As a Digital Experience Manager at Ulta Beauty, you will be responsible for leading the development and execution of our omnichannel customer experience strategy across web, mobile, and in-store experiences. You will work closely with cross-functional teams to ensure seamless and engaging interactions across all touchpoints. Reporting to the Director of Digital Experience, you will be accountable for delivering business results and driving digital innovation.

📋 KEY RESPONSIBILITIES

• Develop and maintain a deep understanding of customer behavior, preferences, and pain points to inform digital experience initiatives.

• Collaborate with UX designers and product managers to design and implement intuitive and user-friendly digital experiences.

• Work with cross-functional teams to integrate digital experiences with in-store experiences, ensuring a cohesive brand message.

• Analyze and optimize digital metrics, including conversion rates, engagement, and customer satisfaction.

• Lead the development and execution of A/B testing and experimentation to drive digital innovation.

• Stay up-to-date with industry trends and emerging technologies, providing recommendations for future digital initiatives.

• Develop and manage digital experience dashboards to inform business decisions.

• Develop and maintain content calendars for digital experiences, ensuring a cohesive brand voice.

• Collaborate with marketing teams to integrate digital experiences with marketing campaigns.

• Develop and maintain relationships with external vendors and partners to ensure seamless execution of digital initiatives.

✅ REQUIRED QUALIFICATIONS

• 7+ years of experience in digital strategy, marketing, or a related field.

• Bachelor's degree in Marketing, Digital Media, or a related field.

• Proven experience in managing and executing omnichannel customer experience strategies.

• Strong understanding of customer behavior, preferences, and pain points.

• Experience working with cross-functional teams to drive digital innovation.

• Excellent communication and project management skills.

• Ability to analyze and interpret digital metrics and provide actionable insights.

• Experience with A/B testing and experimentation.

• Familiarity with UX design principles and user-centered design.

• Proficiency in digital analytics tools, such as Google Analytics.

⭐ PREFERRED QUALIFICATIONS

• Master's degree in Marketing, Digital Media, or a related field.

• Experience working in the beauty or retail industry.

• Certification in digital marketing or UX design.

• Familiarity with emerging technologies, such as AI, AR, or VR.

• Experience working with content management systems.

💰 WHAT WE OFFER

Ulta Beauty offers a competitive salary range of €60,000 - €80,000 per year, depending on experience.

We offer a comprehensive health insurance package and a generous retirement plan.

You will receive 30 days of paid vacation time per year, plus 10 days of sick leave.

We provide a dedicated learning and development budget to support your professional growth.

Our team culture is friendly, collaborative, and inclusive, with a focus on teamwork and open communication.

We offer a hybrid work policy, with the option to work remotely 2 days per week.

We prioritize diversity, equity, and inclusion, with a focus on creating a workplace culture that reflects the beauty of all people.

👥 ABOUT THE TEAM

Our digital experience team is a collaborative and dynamic group of professionals passionate about delivering exceptional digital experiences. We work closely with cross-functional teams to drive business results and innovate our digital offerings. We are a tight-knit team of 10, with a mix of experienced professionals and rising stars. We prioritize open communication, feedback, and continuous learning.

📨 HOW TO APPLY

To apply, please submit your resume and a cover letter outlining your relevant experience and qualifications. We look forward to hearing from you. Application reviews will begin immediately and continue until the position is filled.

📋 Job Details

Job Type	FULL TIME
Location	Hamburg, DE
Address	Schwedenkamp 10, 22087
Salary	EUR 60,000 – 80,000 / year
Industry	General
Company	Ulta Beauty
Valid Until	2026-09-13

📨 How to Apply

Submit your updated CV and a brief cover letter to Ulta Beauty. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.