Digital Marketing Operations Specialist (E-commerce Focus) - Part-Time

🏢 ABOUT THE COMPANY

CostCo is a multinational retailer founded in 1983 in the United States, with operations in the United Kingdom since 1998. Our mission is to continually provide our members with quality goods and services at the lowest possible prices. We operate over 800 warehouse clubs worldwide, serving millions of members. At CostCo, we pride ourselves on our culture of teamwork, respect, and integrity.

🎯 ROLE OVERVIEW

As a Digital Marketing Operations Specialist (E-commerce Focus), you will be responsible for ensuring the seamless execution of our e-commerce marketing strategies. You will report directly to the Senior E-commerce Manager and work closely with the digital marketing team to drive business growth through data-driven decision-making. Your focus will be on optimizing the customer experience, enhancing brand awareness, and increasing sales through targeted marketing campaigns.

📋 KEY RESPONSIBILITIES

. Develop and implement data-driven marketing strategies to optimize customer engagement and conversion rates.

. Collaborate with the creative team to design and launch targeted marketing campaigns across various digital channels (email, social media, search engine marketing).

. Analyze campaign performance using data analytics tools and make recommendations for improvement.

. Ensure compliance with regulatory requirements and best practices in digital marketing.

. Work closely with the e-commerce team to integrate marketing initiatives with business objectives.

. Stay up-to-date with industry trends and emerging technologies to inform marketing strategies.

. Collaborate with external agencies to execute marketing projects.

. Provide regular reporting on campaign performance to stakeholders.

. Develop and maintain relationships with key partners and vendors.

. Conduct market research to identify new business opportunities.

. Manage multiple projects simultaneously and prioritize tasks to meet deadlines.

. Develop and maintain a content calendar to ensure consistent brand messaging across all digital channels.

. Create and implement social media content strategies.

. Analyze customer feedback and sentiment to inform marketing strategies.

. Develop and maintain a customer database for targeted marketing campaigns.

. Work with the IT team to develop and implement marketing automation tools and workflows.

. Develop and maintain a performance metrics dashboard to track key marketing KPIs.

. Conduct A/B testing and analysis to inform marketing decisions.

. Develop and implement a SEO strategy to improve website visibility.

. Collaborate with the customer success team to develop targeted marketing campaigns to upsell and cross-sell products.

. Develop and maintain a relationship with key vendors to negotiate favorable rates.

. Develop and implement a referral program to encourage customer loyalty and retention.

✅ REQUIRED QUALIFICATIONS

. 2+ years of experience in digital marketing operations or a related field.

. Bachelor's degree in Marketing, Business, or a related field.

. Proven experience with digital marketing automation tools (e.g. Marketo, Pardot).

. Experience with data analytics tools (e.g. Google Analytics, Tableau).

. Strong understanding of SEO principles and best practices.

. Familiarity with social media marketing platforms (e.g. Facebook, Instagram).

. Excellent written and verbal communication skills.

. Experience working with e-commerce platforms (e.g. Shopify, Magento).

. Strong analytical and problem-solving skills.

. Ability to work independently and as part of a team.

. Strong attention to detail and organizational skills.

. Experience with customer relationship management (CRM) software.

. Familiarity with project management tools (e.g. Asana, Trello).

. Experience with budgeting and financial planning.

⭐ PREFERRED QUALIFICATIONS

. Master's degree in Marketing, Business, or a related field.

. Experience with Amazon Marketing Services (AMS).

. Certification in digital marketing (e.g. HubSpot, Google Analytics).

. Fluent in a second language.

. Experience working in a fast-paced e-commerce environment.

. Experience with customer loyalty programs.

. Familiarity with artificial intelligence (AI) and machine learning (ML) concepts.

💰 WHAT WE OFFER

At CostCo, we offer a competitive salary ranging from £50,000 to £80,000 per annum, depending on experience.

. Comprehensive health insurance coverage.

. Retirement plan with company matching.

. 20 days of paid vacation per year.

. £1,000 annual learning and development budget.

. Flexible remote work policy with a minimum of 2 days per week.

. Collaborative and dynamic team environment.

. Opportunities for professional growth and development.

. Recognition and reward for outstanding performance.

. A comprehensive employee benefits package, including discounts on products and services.

👥 ABOUT THE TEAM

Our team is a dynamic and collaborative group of marketing professionals dedicated to driving business growth through innovative marketing strategies. We work closely together to execute campaigns, share knowledge, and support each other in our roles.

. We have a flat organizational structure, encouraging open communication and collaboration.

. Our team is passionate about staying up-to-date with the latest industry trends and technologies.

. We have recently launched several successful marketing campaigns, resulting in significant increases in sales and customer engagement.

📨 HOW TO APPLY

To apply for this role, please submit your resume and cover letter to [email address]. We expect to fill this position within 6 weeks of posting. Please include your salary expectations and any relevant certifications or experience.

📋 Job Details

Job Type	PART TIME
Location	London, GB
Address	1234 Park Lane, NW1 7LJ
Salary	GBP 50,000 – 80,000 / year
Industry	General
Company	CostCo
Valid Until	2026-10-13

📨 How to Apply

Submit your updated CV and a brief cover letter to CostCo. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.