Digital Product Owner ā Inflight Entertainment
Digital Product Owner ā Inflight Entertainment
š¢ ABOUT THE COMPANY
Southwest Airlines, founded in 1967, is a leading airline in the US that operates with a mission to Connect the World with Friendlier Flights. With a fleet of over 750 aircraft and a route network that spans the US, Mexico, the Caribbean, and Central America, Southwest Airlines has become one of the largest airlines in the world. Our culture is built on a foundation of Heart, a customer-focused approach that emphasizes hospitality and a commitment to excellence. At Southwest Airlines, we strive to be a great place to work, with a team that values diversity, equity, and inclusion, and a commitment to making a positive impact on our communities.
šÆ ROLE OVERVIEW
As a Digital Product Owner ā Inflight Entertainment, you will be responsible for leading the development and launch of new inflight entertainment features and services. You will work closely with cross-functional teams, including product management, user experience design, engineering, and operations to deliver high-quality products that meet the needs of our customers. You will report to the Head of Digital Product and will be part of a dynamic team that values innovation, creativity, and collaboration.
š KEY RESPONSIBILITIES
- Develop and maintain product roadmaps for inflight entertainment features and services, aligning with business goals and customer needs.
- Collaborate with product management, design, engineering, and operations teams to deliver high-quality products on time and within budget.
- Work with stakeholders to gather and prioritize product requirements, and communicate product vision and strategy.
- Conduct market research and competitor analysis to inform product development and identify opportunities for innovation.
- Develop and manage product backlogs, ensuring that product development aligns with business objectives.
- Work with engineering teams to ensure that products are developed and launched efficiently and effectively.
- Develop and maintain product documentation, including product requirements, design specifications, and user manuals.
- Collaborate with customer-facing teams to ensure that products meet customer needs and expectations.
- Identify and prioritize opportunities for process improvement and efficiency gains.
- Participate in agile development ceremonies, including daily stand-ups, sprint planning, and retrospectives.
- Develop and manage project plans, timelines, and budgets.
- Work with cross-functional teams to identify and mitigate risks and issues.
- Collaborate with QA teams to ensure that products meet quality standards.
- Develop and maintain product metrics and analytics, to inform product development and optimization.
- Develop and manage product launch plans, including marketing and communications strategies.
- Collaborate with marketing teams to develop and execute marketing campaigns to promote new products and services.
- Develop and maintain product content, including user manuals, FAQs, and product guides.
ā REQUIRED QUALIFICATIONS
- 5+ years of experience as a Digital Product Owner or Product Manager in a technology company.
- Bachelor's degree in Computer Science, Business Administration, or a related field.
- Proven experience in managing product development and launch processes, including agile development methodologies.
- Strong understanding of software development lifecycles and product development methodologies.
- Excellent communication and interpersonal skills, with the ability to work with cross-functional teams.
- Strong analytical and problem-solving skills, with the ability to analyze complex data and develop solutions.
- Experience with product management tools, such as Jira, Asana, and Trello.
- Experience with product development methodologies, such as Scrum and Kanban.
- Strong understanding of user experience design principles and best practices.
ā PREFERRED QUALIFICATIONS
- Master's degree in Business Administration, Computer Science, or a related field.
- Experience in the airline or travel industry.
- Certification in product management or agile development methodologies.
- Experience with product analytics tools, such as Google Analytics and Mixpanel.
- Experience with cloud-based product development platforms.
š° WHAT WE OFFER
We offer a competitive salary range of Ā£55,000 - Ā£75,000 per annum, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, a retirement plan, and 20 days of paid vacation per year. We also offer a learning and development budget of Ā£1,000 per year, and a flexible remote work policy. Our team culture values diversity, equity, and inclusion, and we offer regular team-building activities and social events.
š„ ABOUT THE TEAM
The Digital Product Team at Southwest Airlines is a dynamic and collaborative team of product managers, designers, engineers, and project managers. We work closely together to develop and launch new digital products and services that meet the needs of our customers. Our team is known for its innovation, creativity, and commitment to excellence. We are a remote team, with team members working from home or from our offices in the UK. We use agile development methodologies and collaborate closely with cross-functional teams to deliver high-quality products on time and within budget.
šØ HOW TO APPLY
To apply for this role, please submit your resume and a cover letter, outlining your experience and qualifications. We look forward to hearing from you!
š Job Details
| Job Type | š Remote |
| Location | Remote, GB |
| Address | London Road, EC1M 1LR |
| Salary | GBP 55,000 ā 75,000 / year |
| Industry | General |
| Company | Southwest Airlines |
| Valid Until | 2026-10-13 |
šØ How to Apply
Submit your updated CV and a brief cover letter to Southwest Airlines. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.