Digital Transformation Operations Manager - Omnichannel

🏢 ABOUT THE COMPANY

Sprouts Farmers Market, founded in 2002, is a health-focused grocery store chain that operates over 380 locations across the United States, with a presence in Germany since 2019. Our mission is to make healthy living easy and affordable, and we strive to be a great workplace where our employees can thrive. We prioritize work-life balance, diversity and inclusion, and community involvement, making us a unique and attractive employer in the retail industry. Our culture is built on core values of integrity, accountability, and a passion for excellence.

🎯 ROLE OVERVIEW

As a Digital Transformation Operations Manager, you will play a key role in ensuring the seamless execution of digital initiatives across our omnichannel platform. You will report to the Head of Digital Transformation and work closely with cross-functional teams to drive business growth, improve customer experience, and enhance operational efficiency. Your day-to-day responsibilities will include leading operational process improvements, managing project timelines and budgets, and collaborating with stakeholders to identify and prioritize digital transformation opportunities.

📋 KEY RESPONSIBILITIES

• Develop and implement operational process improvements to enhance efficiency and productivity across digital channels.

• Manage project timelines, budgets, and resources to ensure successful execution of digital transformation initiatives.

• Collaborate with cross-functional teams, including marketing, IT, and customer service, to identify and prioritize digital transformation opportunities.

• Analyze customer feedback and sales data to inform digital product development and improve customer experience.

• Develop and maintain relationships with key stakeholders, including business partners, vendors, and internal teams.

• Stay up-to-date with industry trends and emerging technologies to inform digital transformation strategies.

• Develop and manage project plans, including scope, timelines, and budgets.

• Ensure compliance with company policies, procedures, and regulations.

• Develop and maintain metrics to measure digital transformation success.

• Continuously evaluate and improve digital transformation processes and tools.

• Identify and prioritize business needs and opportunities for digital transformation.

• Develop and maintain project documentation, including meeting notes, project plans, and status reports.

• Develop and manage training programs for digital transformation initiatives.

✅ REQUIRED QUALIFICATIONS

• 5+ years of experience in a related field, such as operations management, project management, or digital transformation.

• Bachelor's degree in a related field, such as business administration, computer science, or information technology.

• Strong understanding of digital transformation principles and practices.

• Excellent project management skills, including experience with project management tools and methodologies.

• Strong analytical and problem-solving skills, with ability to collect and analyze data to inform business decisions.

• Excellent communication and interpersonal skills, with ability to build relationships with internal and external stakeholders.

• Experience with agile methodologies and lean principles.

• Proficiency in project management tools, such as Asana, Trello, or Jira.

• Experience with digital transformation tools and platforms, such as Shopify, Salesforce, or Adobe Experience Manager.

⭐ PREFERRED QUALIFICATIONS

• Master's degree in a related field.

• Certification in project management, such as PMP or Agile Certified Practitioner.

• Experience with cloud-based tools and platforms, such as AWS or Google Cloud.

• Familiarity with data analytics tools, such as Tableau or Power BI.

• Experience with user experience (UX) design principles and practices.

• Familiarity with digital marketing channels, such as social media, email marketing, or search engine optimization.

💰 WHAT WE OFFER

We offer a competitive salary range of €60,000 - €80,000 per year, depending on experience. In addition, we provide a comprehensive benefits package, including health insurance, a retirement plan, and paid vacation time. We also offer a generous learning and development budget, as well as opportunities for professional growth and advancement. Our team culture values collaboration, innovation, and continuous learning, and we strive to create a work environment that is inclusive, diverse, and supportive. As a remote or hybrid employee, you will have the flexibility to work from anywhere, with regular check-ins and collaboration with team members.

👥 ABOUT THE TEAM

Our Digital Transformation team is a cross-functional group of experienced professionals who are passionate about driving business growth and improving customer experience. We work closely together to identify and prioritize digital transformation opportunities, and we are committed to creating a culture of collaboration, innovation, and continuous learning. Our team is diverse and inclusive, and we strive to create a work environment that is supportive and empowering. We are a growing team, with recent wins including the launch of a new e-commerce platform and the implementation of a data analytics tool to inform business decisions.

📨 HOW TO APPLY

If you are a motivated and experienced professional who is passionate about digital transformation, please submit your application, including your resume and a cover letter, to [insert contact email or link]. We look forward to hearing from you!

📋 Job Details

Job Type	🌐 Remote
Location	Berlin, DE
Address	Kurfürstendamm 219, 10719
Salary	EUR 60,000 – 80,000 / year
Industry	General
Company	Sprouts Farmers Market
Valid Until	2026-09-13

📨 How to Apply

Submit your updated CV and a brief cover letter to Sprouts Farmers Market. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.