Digital Transformation Specialist — Store Operations Enhancement

🏢 ABOUT THE COMPANY

Dollar General (DG) is a leading American retail chain that has been serving communities across the United States for over 80 years. Founded in 1939 by Cal Turner, DG operates over 18,000 stores across 47 states, offering a wide range of products from food and household essentials to clothing and home goods. Our mission is to serve others by providing a fair and safe shopping experience while making a positive impact in our communities. With a strong culture of innovation and customer obsession, we strive to be a great place to work, where our associates feel valued, empowered, and inspired to grow.

🎯 ROLE OVERVIEW

As a Digital Transformation Specialist — Store Operations Enhancement, you will play a critical role in driving business growth and operational efficiency by leveraging digital technologies to enhance store operations. Reporting to the Director of Store Operations, you will work closely with cross-functional teams to identify business challenges, design and implement scalable solutions, and analyze results to inform future improvements. Your contributions will have a direct impact on our ability to deliver exceptional customer experiences, increase sales, and improve operational efficiency.

📋 KEY RESPONSIBILITIES

. Develop and implement digital solutions to streamline store operations, such as inventory management, supply chain optimization, and employee productivity tools.

. Collaborate with IT teams to design and deploy technology solutions that meet business needs and align with our digital strategy.

. Conduct thorough analysis of store operations to identify areas of improvement and develop data-driven recommendations for process enhancements.

. Work with store managers and regional leaders to communicate and implement digital solutions, ensuring smooth adoption and minimal disruption to business operations.

. Conduct workshops and training sessions to educate store teams on new digital tools and processes, ensuring seamless integration and adoption.

. Identify and prioritize business opportunities to leverage digital technologies and drive growth.

. Develop and maintain metrics and dashboards to measure the effectiveness of digital solutions and identify areas for continuous improvement.

. Stay up-to-date with industry trends, competitor activity, and emerging technologies to inform future digital innovation.

. Collaborate with business stakeholders to define and refine business requirements for digital solutions.

. Develop and manage budgets for digital projects, ensuring alignment with business goals and resource constraints.

. Manage and maintain relationships with external vendors and partners to ensure successful project delivery and ongoing support.

✅ REQUIRED QUALIFICATIONS

. 5+ years of experience in store operations, retail management, or a related field with a proven track record of driving business growth and operational efficiency.

. Bachelor's degree in Business Administration, Operations Management, or a related field.

. Strong understanding of digital technologies and their applications in retail operations, including inventory management, supply chain optimization, and employee productivity tools.

. Experience with data analysis and reporting, including developing metrics and dashboards to measure business performance.

. Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams, store managers, and regional leaders.

. Strong problem-solving and project management skills, with the ability to drive multiple projects simultaneously and meet tight deadlines.

. Familiarity with IT systems and technology infrastructure, including cloud-based solutions and enterprise software.

⭐ PREFERRED QUALIFICATIONS

. Master's degree in Business Administration, Operations Management, or a related field.

. Experience with cloud-based platforms, such as Microsoft Azure or Amazon Web Services.

. Knowledge of retail analytics tools, such as Tableau or Power BI.

. Certification in lean six sigma, ITIL, or a related field.

. Experience in a multi-site retail environment, with a proven track record of driving business growth and operational efficiency.

💰 WHAT WE OFFER

We offer a competitive salary range of $50,000 - $80,000 per year, depending on experience. Dollar General also provides a comprehensive benefits package, including health insurance, a retirement plan, and a generous vacation policy. We offer a $1,000 annual learning and development budget to support your growth and professional development. Our company is committed to a hybrid work policy, offering flexible work arrangements to ensure work-life balance and employee satisfaction. We also offer a growth path that includes opportunities for advancement and professional development.

👥 ABOUT THE TEAM

Our team consists of experienced professionals who are passionate about driving business growth and operational efficiency. We are a collaborative and innovative team that values open communication, transparency, and accountability. We have recently launched several successful digital projects that have driven significant business results, and we continue to explore new opportunities to leverage digital technologies to enhance our operations.

📨 HOW TO APPLY

To apply, please submit your resume, cover letter, and a brief description of how you can contribute to our digital transformation efforts. We expect to respond to all applications within 2-3 weeks.

📋 Job Details

Job Type	🌐 Remote
Location	Remote, US
Address	123 Main St, 38006
Salary	USD 50,000 – 80,000 / year
Industry	General
Company	Dollar General
Valid Until	2026-09-11

📨 How to Apply

Submit your updated CV and a brief cover letter to Dollar General. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.