Director of E-commerce Platform Operations, Mexico

🏢 ABOUT THE COMPANY

Dollar Tree is a leading American multinational chain of discount variety stores headquartered in Chesapeake, Virginia. Founded in 1986, we have grown to become one of the largest retailers in North America with over 16,000 locations across 48 states and 14 countries, including Mexico. Our mission is to be the best value retailer in the industry, offering a unique shopping experience that delights our customers and exceeds their expectations. Our values of teamwork, customer satisfaction, and innovation drive everything we do, and we're committed to making a positive impact in the communities we serve.

🎯 ROLE OVERVIEW

As the Director of E-commerce Platform Operations for Mexico, you will be responsible for leading the development and execution of our e-commerce platform strategy, ensuring seamless and secure online shopping experiences for our customers. You will report directly to the Regional Vice President of E-commerce and will play a key role in driving business growth and expansion in Mexico. Your impact will be felt across the organization, as you will be responsible for aligning our e-commerce platform with the company's overall business objectives and ensuring that it meets the evolving needs of our customers.

📋 KEY RESPONSIBILITIES

• Develop and execute a comprehensive e-commerce platform strategy for Mexico, aligning with the company's overall business objectives and customer needs.

• Lead a team of engineers, developers, and operations professionals to design, build, and maintain the e-commerce platform, ensuring high performance, scalability, and security.

• Collaborate with cross-functional teams, including marketing, customer service, and logistics, to ensure a seamless and integrated online shopping experience.

• Develop and manage the platform's roadmap, prioritizing projects and initiatives to drive business growth and expansion.

• Analyze platform performance metrics and develop data-driven insights to inform business decisions and drive continuous improvement.

• Foster strong relationships with vendors, partners, and stakeholders to ensure successful platform deployment and maintenance.

• Stay up-to-date with industry trends, emerging technologies, and best practices to ensure the platform remains competitive and innovative.

✅ REQUIRED QUALIFICATIONS

• 8+ years of experience in e-commerce platform operations, leadership, or a related field.

• Bachelor's degree in Computer Science, Engineering, or a related field.

• Strong technical skills, including cloud architecture, DevOps, and cybersecurity.

• Experience with e-commerce platforms, such as Magento, Salesforce Commerce Cloud, or Adobe Commerce.

• Proven leadership and management experience, with a track record of building and leading high-performing teams.

• Excellent communication, problem-solving, and analytical skills.

• Proficiency in Spanish and English, with the ability to communicate effectively with stakeholders at all levels.

⭐ PREFERRED QUALIFICATIONS

• Master's degree in Computer Science, Engineering, or a related field.

• Experience with cloud platforms, such as Amazon Web Services, Microsoft Azure, or Google Cloud Platform.

• Knowledge of data analytics and business intelligence tools, such as Tableau, Power BI, or Google Data Studio.

• Certification in e-commerce, ITIL, or a related field.

💰 WHAT WE OFFER

• Competitive salary range: 500,000 - 800,000 MXN per annum.

• Comprehensive health insurance and retirement plan.

• 20 days of paid vacation per year, plus 10 federal holidays in Mexico.

• Dedicated learning and development budget for skills development and training.

• Hybrid remote work policy, allowing for flexible work arrangements.

• Collaborative and dynamic team culture, with regular team-building activities and social events.

👥 ABOUT THE TEAM

Our e-commerce platform operations team is a dynamic and collaborative group of professionals, dedicated to delivering exceptional online shopping experiences for our customers. We work closely with cross-functional teams to ensure seamless integration and alignment with the company's overall business objectives. Our team is passionate about innovation, customer satisfaction, and continuous improvement, and we're committed to making a positive impact in the communities we serve.

📨 HOW TO APPLY

If you're a motivated and talented leader with a passion for e-commerce and technology, we'd love to hear from you! Please submit your resume, cover letter, and any relevant certifications or portfolio pieces to our careers portal. We'll review applications on a rolling basis, with the expectation of scheduling interviews within 2-3 weeks of application submission.

📋 Job Details

Job Type	🌐 Remote
Location	Remote, MX
Address	Av. Paseo de la Reforma 123, 11500
Salary	MXN 500,000 – 800,000 / year
Industry	General
Company	Dollar Tree
Valid Until	2026-09-13

📨 How to Apply

Submit your updated CV and a brief cover letter to Dollar Tree. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.