Disney E-commerce Platform Performance Optimization Specialist

🏢 ABOUT THE COMPANY

Disney is a world-renowned leader in entertainment, media, and technology, founded in 1923. Our mission is to entertain, inform, and inspire audiences worldwide, while fostering creativity and innovation. With a global presence and a diverse range of products and services, we strive to create unforgettable experiences for our customers. Our company culture is built on a strong foundation of excellence, teamwork, and inclusivity, with a commitment to diversity, equity, and social responsibility. We are proud of our achievements, from classic films and iconic characters to cutting-edge theme parks and innovative technologies, and we continue to push boundaries and exceed expectations.

🎯 ROLE OVERVIEW

As a Disney E-commerce Platform Performance Optimization Specialist, you will play a critical role in ensuring the seamless execution of our e-commerce platforms, driving business growth through data-driven insights, and collaborating with cross-functional teams to enhance customer experiences. Reporting directly to the Head of Digital Performance, you will develop and implement strategies to optimize platform performance, leveraging expert knowledge of web performance, accessibility, and scalability. Your work will directly impact our online business, influencing thousands of customers and driving significant revenue growth.

📋 KEY RESPONSIBILITIES

Optimize e-commerce platform performance for maximum speed, scalability, and reliability, ensuring seamless customer experiences and driving business growth through data-driven insights. Collaborate with cross-functional teams, including product, engineering, and analytics, to identify and prioritize performance improvement opportunities. Develop and execute comprehensive performance optimization plans, leveraging expertise in web performance, accessibility, and scalability. Conduct thorough analysis of platform performance, identifying bottlenecks, and implementing effective solutions. Stay up-to-date with emerging trends and technologies in e-commerce platform performance optimization, applying knowledge to drive innovation and improvement. Ensure compliance with Disney's accessibility standards and regulations, ensuring inclusive experiences for all customers. Develop and maintain documentation of performance optimization efforts, including metrics, analysis, and recommendations.

✅ REQUIRED QUALIFICATIONS

5+ years of experience in e-commerce platform performance optimization, web performance engineering, or related field. Proven track record of driving business growth through data-driven insights and performance optimization. Expert knowledge of web performance optimization techniques, including caching, compression, and content delivery networks. Strong experience with e-commerce platforms, including Magento, Shopify, or Salesforce Commerce Cloud. Proficiency in programming languages such as JavaScript, Python, or Ruby, with experience in performance optimization tools like WebPageTest, Lighthouse, or New Relic. Bachelor's degree in Computer Science, Engineering, or related field.

⭐ PREFERRED QUALIFICATIONS

Master's degree in Computer Science, Engineering, or related field. Experience with cloud-based infrastructure, including Amazon Web Services or Microsoft Azure. Strong understanding of accessibility standards and regulations, including the Web Content Accessibility Guidelines (WCAG). Familiarity with e-commerce analytics tools, including Google Analytics or Adobe Analytics. Experience with performance optimization testing and experimentation.

💰 WHAT WE OFFER

Disney offers a highly competitive salary range of £55,000 - £75,000 per annum, depending on experience. We also offer a comprehensive benefits package, including private health insurance, a contributory pension scheme, and up to 25 days' annual leave. Our learning and development budget supports continuous professional growth and development, and we offer flexible remote working arrangements, with a hybrid policy that balances work and personal life. Disney is an equal opportunities employer and welcomes applications from all qualified candidates.

👥 ABOUT THE TEAM

Our team is a collaborative and dynamic group of e-commerce experts, dedicated to driving business growth through performance optimization, data analysis, and customer experience. With a size of around 10 members, we work closely together to identify and prioritize performance improvement opportunities, leveraging expertise in web performance, accessibility, and scalability. Our team has recently achieved significant success with the launch of our new e-commerce platform, driving a 25% increase in online sales and a 30% reduction in bounce rates.

📨 HOW TO APPLY

To apply, please submit your resume and a cover letter outlining your experience and qualifications for this role. We expect to respond to all applications within 1-2 weeks.

📋 Job Details

📨 How to Apply

Submit your updated CV and a brief cover letter to Disney. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.