Ecommerce Platform Data Scientist — UK Customer Insights

🏢 ABOUT THE COMPANY

Wayfair is a leading online retailer of home goods and furniture, founded in 2002. With over 15,000 employees worldwide, we strive to make a positive impact on people's lives through our products and services. Our mission is to make a house feel like a home by helping people discover the perfect furniture and decor for their space. We're committed to fostering a culture of innovation, inclusivity, and creativity, where our team members can grow and thrive. From humble beginnings to becoming one of the world's largest online retailers, we're proud of our achievements and excited for what's to come.

🎯 ROLE OVERVIEW

As an Ecommerce Platform Data Scientist, you will play a critical role in driving business decisions and strategies across the UK customer base. You will be responsible for collecting, analyzing, and interpreting complex data sets to provide actionable insights that inform product development, marketing campaigns, and customer experience initiatives. You will report directly to the Director of UK Customer Insights and collaborate closely with cross-functional teams to drive business growth and customer satisfaction. Your work will have a direct impact on our ability to deliver exceptional customer experiences and drive business results.

📋 KEY RESPONSIBILITIES

Design and develop data models and algorithms to extract insights from large datasets

Analyze and interpret complex data sets to identify trends, patterns, and correlations

Collaborate with cross-functional teams to develop and implement data-driven strategies

Develop and maintain data visualizations and dashboards to communicate insights to stakeholders

Design and execute A/B tests to measure the impact of customer-facing initiatives

Develop and maintain data governance policies and procedures to ensure data quality and integrity

Collaborate with product teams to inform product development and feature prioritization

Design and execute predictive modeling to forecast customer behavior and preferences

Develop and maintain customer segmentation models to inform marketing campaigns and customer engagement strategies

✅ REQUIRED QUALIFICATIONS

8+ years of experience in data science, analytics, or a related field

PhD in a quantitative field (e.g., statistics, mathematics, computer science) or equivalent experience

Proven track record of delivering data-driven insights that inform business decisions

Strong programming skills in languages such as Python, R, or SQL

Experience working with big data tools and technologies such as Hadoop, Spark, or NoSQL databases

Advanced knowledge of statistical modeling, machine learning, and data visualization

Experience working with cloud-based data platforms such as Amazon Web Services or Google Cloud Platform

⭐ PREFERRED QUALIFICATIONS

Experience working with e-commerce data and platforms such as Magento or Shopify

Familiarity with customer segmentation models and predictive analytics

Experience with A/B testing and experimentation

Certification in data science, analytics, or a related field

💰 WHAT WE OFFER

Competitive salary range: £55,000 - £75,000 per annum

Comprehensive health insurance package

Pension scheme with employer matching

25 days' annual leave plus public holidays

£1,000 annual learning and development budget

Flexible remote work policy with regular team meetings and collaboration sessions

Opportunities for professional growth and development within a innovative and dynamic company

👥 ABOUT THE TEAM

Our UK Customer Insights team is a dynamic and collaborative group of professionals who are passionate about driving business growth and customer satisfaction. We work closely with cross-functional teams to develop data-driven strategies that inform product development, marketing campaigns, and customer experience initiatives. Our team is passionate about innovation, inclusivity, and creativity, and we're committed to fostering a culture of mutual respect and open communication.

📨 HOW TO APPLY

To apply for this role, please submit your resume, a cover letter outlining your experience and qualifications, and any relevant samples of your work. We look forward to hearing from you!

Expected response timeline: 2-3 weeks.

📋 Job Details

Job Type	🌐 Remote
Location	Remote, GB
Address	10, Great Marlborough St, London, W1F, W1F 7HS
Salary	GBP 55,000 – 75,000 / year
Industry	General
Company	Wayfair
Valid Until	2026-10-13

📨 How to Apply

Submit your updated CV and a brief cover letter to Wayfair. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.