German Market Operations Specialist - Remote

🏢 ABOUT THE COMPANY

Popeyes was founded in 1972 by Al Copeland in Arabi, Louisiana, USA. Today, the company is a global fast-food giant with over 3,000 locations across more than 30 countries. Our mission is to provide mouth-watering, high-quality fried chicken and other seafood options, while fostering a culture of respect, teamwork, and a commitment to quality. With significant investments in training and development, Popeyes is a great place to work for those who share our passion for customer satisfaction and our drive for innovation.

🎯 ROLE OVERVIEW

As a German Market Operations Specialist, you will work closely with our cross-functional team to design, implement, and optimize operational processes across Popeyes locations in Germany. This role is a critical part of our strategy to drive growth, improve customer satisfaction, and maintain our market share. As a key member of our operations team, you will report directly to the Market Operations Manager and will contribute to the development of our company's overall strategy in Germany.

📋 KEY RESPONSIBILITIES

. Develop and implement operational process improvements to drive efficiency, productivity, and customer satisfaction across Popeyes locations in Germany

. Collaborate with our logistics and supply chain teams to ensure seamless execution of orders, inventory management, and delivery of products to our customers

. Work closely with our culinary and customer service teams to design and implement menu item offerings that meet customer preferences and drive sales growth

. Analyze key performance indicators (KPIs) to identify areas for improvement and implement targeted initiatives to address these areas

. Develop and maintain relationships with key stakeholders, including franchisees, suppliers, and government agencies

. Stay up-to-date with the latest industry trends, best practices, and regulatory requirements to ensure Popeyes maintains a competitive edge

. Develop and implement business continuity plans to mitigate risks and ensure business continuity in the event of disruptions

. Conduct regular site visits to monitor operational performance and provide coaching and feedback to our restaurant teams

. Develop and implement processes to maintain accurate and up-to-date records of operational performance, including sales data, customer feedback, and employee performance

✅ REQUIRED QUALIFICATIONS

. Bachelor's degree in Business Administration, Operations Management, or a related field; Master's degree preferred

. 3+ years of experience in operations, logistics, or supply chain management; experience in the fast-food industry is highly preferred

. Proven track record of driving process improvements and driving sales growth through operational excellence

. Strong analytical and problem-solving skills, with the ability to analyze complex data sets and identify insights

. Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, franchisees, and suppliers

. Strong knowledge of MS Office, with proficiency in Excel, Word, and PowerPoint

. Familiarity with data analytics tools, such as Tableau or Power BI, is highly preferred

⭐ PREFERRED QUALIFICATIONS

. Master's degree in Business Administration, Operations Management, or a related field

. 5+ years of experience in operations, logistics, or supply chain management; experience in the fast-food industry is highly preferred

. Experience with data analytics tools, such as Tableau or Power BI, and strong knowledge of SQL programming

. Familiarity with project management methodologies, such as Agile or Scrum

💰 WHAT WE OFFER

. Competitive salary range: EUR 50,000 - EUR 80,000 per year, depending on experience

. Comprehensive health insurance package, including medical, dental, and vision coverage

. Generous retirement plan, including a company-matched 401(k) plan

. 20 days of paid vacation per year, plus public holidays and a flexible work schedule

. Professional development opportunities, including tuition reimbursement and training programs

. A dynamic and diverse team culture, with opportunities for growth and career advancement

. Flexible work arrangements, including remote work options and flexible hours

👥 ABOUT THE TEAM

. Our team is dedicated to delivering exceptional customer experiences and driving business growth through operational excellence. We are a dynamic and diverse team, with a strong commitment to teamwork, respect, and inclusivity. Recent wins include the implementation of new menu item offerings, the launch of a successful loyalty program, and the achievement of record-breaking sales growth in Q3 last year.

📨 HOW TO APPLY

. Please submit your application, including your resume and a cover letter, to [insert contact email or link]. We look forward to hearing from you! We expect to respond to all applications within 2 weeks, and will schedule interviews with selected candidates within 4 weeks.

📋 Job Details

Job Type	🌐 Remote
Location	Remote, DE
Address	Hauptstraße 123, 12345
Salary	EUR 50,000 – 80,000 / year
Industry	General
Company	Popeyes
Valid Until	2026-09-13

📨 How to Apply

Submit your updated CV and a brief cover letter to Popeyes. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.