Global Community Manager - UK Expansion

🏢 ABOUT THE COMPANY

Yelp, one of the world's most trusted review and discovery platforms, was founded in 2004. Our mission is to connect people with great businesses. We have grown into a large, dynamic team that prioritizes collaboration and innovation. With offices in major cities worldwide, we're a leader in the tech industry, known for our strong company culture, values, achievements, and recognition as a great place to work.

🎯 ROLE OVERVIEW

As Global Community Manager - UK Expansion, you will be responsible for leading our community growth and engagement efforts in the United Kingdom. You will be a key member of our international growth team, reporting directly to the Director of Global Communities. Your primary goal will be to drive user acquisition and retention through strategic community-building initiatives, fostering a positive reputation for Yelp, and ensuring we are a go-to destination for UK consumers.

📋 KEY RESPONSIBILITIES

Develop and execute community growth strategies tailored to the UK market, incorporating social media, influencer partnerships, and local events.

Collaborate with the product and content teams to create localised content and features that resonate with UK consumers.

Build and maintain relationships with key stakeholders, including business owners, influencers, and UK government representatives.

Monitor and report on community engagement metrics, ensuring data-driven decisions and continuous improvement of our community-building initiatives.

Identify and address community concerns, resolving issues promptly and efficiently.

Work closely with the international growth team to share best practices and drive global community growth.

Create engaging content for our UK social media channels, including social media advertising and influencer partnerships.

✅ REQUIRED QUALIFICATIONS

5+ years of experience in community management, marketing, or a related field.

Proven track record of growing and engaging online communities, preferably in the UK market.

Strong understanding of social media platforms, including their nuances and best practices.

Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.

Bachelor's degree in Marketing, Communications, or a related field.

⭐ PREFERRED QUALIFICATIONS

2+ years of experience in a similar role within the tech industry or a large, customer-focused organisation.

Familiarity with SEO principles and their application to community-building initiatives.

Knowledge of Google Analytics and other data analysis tools.

Fluency in multiple languages, preferably including English, Welsh, and Scottish Gaelic.

💰 WHAT WE OFFER

As a member of our global team, you will receive a highly competitive salary range of £50,000 - £80,000 in GBP, depending on experience.

We offer a comprehensive benefits package, including health insurance, a retirement plan, and a generous learning and development budget.

Our remote and hybrid work policy allows you to work from anywhere, balancing flexibility with collaboration and teamwork.

You will have access to our state-of-the-art technology and tools, designed to support your success.

Our dynamic team is passionate about innovation, growth, and making a positive impact on our users and the communities we serve.

👥 ABOUT THE TEAM

Our global growth team is a collaborative, innovative, and dynamic group of professionals from diverse backgrounds and disciplines. We work closely together, sharing best practices and driving growth across international markets.

We value open communication, flexibility, and a results-driven approach, with a focus on delivering high-quality results.

Our recent wins include launching new product features, expanding our presence in key markets, and building strong relationships with key stakeholders.

📨 HOW TO APPLY

If you're a motivated, community-building expert with a passion for the UK market, please submit your application, including your resume and a cover letter, by [insert date]. We look forward to hearing from you!

📋 Job Details

Job Type	🌐 Remote
Location	Remote, GB
Address	123 Oxford Street, London W1D 1NE, W1D 1NE
Salary	GBP 50,000 – 80,000 / year
Industry	General
Company	Yelp
Valid Until	2026-10-13

📨 How to Apply

Submit your updated CV and a brief cover letter to Yelp. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.