Global Digital Experience Manager — Chipotle Germany

🏢 ABOUT THE COMPANY

Chipotle Mexican Grill, Inc. was founded in 1993 with a mission to serve responsibly sourced, high-quality food in a welcoming atmosphere. Today, we're a publicly traded company with a presence in over 20 countries, employing over 100,000 team members worldwide. Our commitment to sustainability and customer satisfaction has earned us numerous accolades, including being named one of the most innovative companies in the world by Fast Company. At Chipotle, we're passionate about creating a culture that's as inclusive as it is delicious, which is why we've been recognized as a Great Place to Work. We're a company that's always looking for ways to improve, and we're excited to bring that same spirit of innovation to our remote team in Germany.

🎯 ROLE OVERVIEW

As a Global Digital Experience Manager, you'll play a critical role in leading our digital transformation efforts, developing and implementing strategies to enhance our online presence and drive customer engagement. You'll work closely with our cross-functional teams to ensure that our digital experiences are seamless, intuitive, and aligned with our brand values. Reporting to our Director of Digital Experience, you'll have the opportunity to shape the future of our digital presence and make a meaningful impact on our business.

📋 KEY RESPONSIBILITIES

• Develop and execute comprehensive digital experience strategies to drive customer engagement, loyalty, and retention.

• Collaborate with our product teams to design and launch new digital features and experiences, ensuring seamless integration with our existing platforms.

• Conduct user research and analysis to inform design decisions and optimize our digital experiences for maximum impact.

• Work with our creative teams to develop compelling digital content and campaigns that drive brand awareness and customer engagement.

• Analyze performance metrics and provide data-driven insights to inform future digital experience initiatives.

• Identify and prioritize opportunities for digital transformation, working closely with our business stakeholders to develop and implement solutions.

• Develop and manage budgets for digital experience initiatives, ensuring alignment with business objectives.

• Mentor and coach junior team members, providing guidance and support to help them grow in their roles.

• Stay up-to-date with the latest digital trends and innovations, applying this expertise to drive business growth and customer satisfaction.

• Collaborate with our global teams to ensure consistency and alignment across all markets.

• Develop and maintain relationships with key stakeholders, including business leaders, product teams, and external partners.

✅ REQUIRED QUALIFICATIONS

• 5+ years of experience in digital experience strategy, product management, or a related field.

• Proven track record of developing and executing successful digital experience strategies that drive business growth and customer satisfaction.

• Excellent analytical and problem-solving skills, with the ability to interpret complex data and drive insights.

• Strong collaboration and communication skills, with the ability to work effectively with cross-functional teams.

• Experience with digital experience tools and platforms, including Adobe Experience Manager, Salesforce Marketing Cloud, or similar solutions.

• Bachelor's degree in Marketing, Business, or a related field.

• Strong understanding of digital marketing principles, including search engine optimization, pay-per-click advertising, and email marketing.

• Experience with data analysis and reporting tools, including Google Analytics and Tableau.

⭐ PREFERRED QUALIFICATIONS

• Master's degree in Business Administration, Marketing, or a related field.

• Experience with data science and machine learning, including tools like Python, R, or TensorFlow.

• Strong understanding of design principles and user experience design methodologies.

• Experience with digital transformation initiatives, including cloud migration, API integration, and microservices architecture.

• Certification in digital marketing, including Google Analytics, HubSpot, or Adobe Experience Cloud.

💰 WHAT WE OFFER

• Competitive salary range: €50,000 - €80,000 per year.

• Comprehensive health insurance, including medical, dental, and vision coverage.

• Retirement plan with a 4% company match, plus 1% bonus.

• Generous vacation policy, including 4 weeks of paid time off and 10 public holidays.

• Annual learning and development budget of €2,000, plus access to our internal training and development programs.

• Flexible remote work policy, allowing you to work from anywhere in Germany.

• Collaborative and inclusive team culture, with opportunities to grow and develop your skills.

👥 ABOUT THE TEAM

Our team is made up of passionate and innovative professionals who are dedicated to driving business growth and customer satisfaction through digital experiences. We're a close-knit team that values collaboration, creativity, and continuous learning. We've achieved some amazing things in the past year, including launching a successful redesign of our website and developing a new digital marketing campaign that drove a 25% increase in sales.

📨 HOW TO APPLY

If you're a motivated and experienced professional with a passion for digital experiences, we want to hear from you! Please submit your resume, cover letter, and a portfolio of your work to [insert email address]. We look forward to reviewing your application and discussing this exciting opportunity with you soon.

📋 Job Details

Job Type	🌐 Remote
Location	Remote, DE
Address	Kurfürstendamm 123, 10707
Salary	EUR 50,000 – 80,000 / year
Industry	General
Company	Chipotle
Valid Until	2026-09-13

📨 How to Apply

Submit your updated CV and a brief cover letter to Chipotle. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.