Global Digital Experience Manager for Multi-Brand Hotel Chain

🏢 ABOUT THE COMPANY

Marriott International is a leading hospitality company that was founded in 1927 by J. Willard Marriott and Alice Sheets Marriott. Our mission is to deliver exceptional experiences for our guests and to create opportunities for our associates to grow and develop. With over 7,000 properties across 131 countries, we are a truly global organization. We value a culture of inclusivity, respect, and service, and we are committed to making a positive impact in the communities we serve. Through our dedication to excellence, we have become one of the world's largest and most well-respected hotel chains.

🎯 ROLE OVERVIEW

As a Global Digital Experience Manager, you will be responsible for leading the development and implementation of digital experiences across multiple hotel brands within the Marriott organization. You will work closely with cross-functional teams to design and deliver innovative digital solutions that meet the evolving needs of our guests and associates. You will report to the Vice President of Digital Experience and will be responsible for managing a team of designers and developers. Your focus will be on ensuring that our digital experiences are seamless, user-friendly, and aligned with our brand promises.

📋 KEY RESPONSIBILITIES

Develop and implement digital experience strategies across multiple hotel brands

Lead cross-functional teams to design and deliver digital solutions, including websites, mobile apps, and digital marketing campaigns

Manage and mentor a team of designers and developers to ensure high-quality deliverables

Collaborate with brand stakeholders to ensure alignment with brand promises and messaging

Stay up-to-date with the latest digital trends and technologies and apply this knowledge to inform digital experience strategies

Conduct user research and analysis to inform design and development decisions

Work with data analytics teams to measure the effectiveness of digital experiences and identify areas for improvement

Develop and manage digital experience budgets and resources

Ensure compliance with Marriott's brand guidelines and digital asset management policies

✅ REQUIRED QUALIFICATIONS

8+ years of experience in digital experience management or a related field

Bachelor's degree in digital media, design, or a related field

Proven experience leading cross-functional teams and managing digital projects

Strong understanding of digital technologies, including web development, mobile app development, and digital marketing

Excellent communication and project management skills

Ability to work in a fast-paced environment and prioritize multiple projects simultaneously

⭐ PREFERRED QUALIFICATIONS

Master's degree in digital media, design, or a related field

Experience working in the hospitality industry or with hotel brands

Certification in digital marketing or user experience design

Experience managing digital budgets and resources

💰 WHAT WE OFFER

Salary range: £55,000 - £75,000 per annum

Extensive health insurance package

Defined contribution pension plan

Minimum 25 days' annual leave

£1,000 annual learning and development budget

Flexible remote work policy with option to work from home up to 3 days per week

Collaborative and inclusive team culture with opportunities for growth and development

👥 ABOUT THE TEAM

The Digital Experience team is a dynamic and diverse group of designers, developers, and project managers who are passionate about delivering exceptional digital experiences for our guests and associates. We work closely together to design and develop innovative digital solutions that meet the evolving needs of our guests and associates. Our team is known for its collaborative and inclusive culture, and we are committed to making a positive impact in the communities we serve.

📨 HOW TO APPLY

Please submit your application, including your resume and a cover letter, to [insert contact email]. We expect to fill this role within 6 weeks of posting.

📋 Job Details

Job Type	🌐 Remote
Location	Remote, GB
Address	Marriott House, 1 London Road, SW1A 1AA
Salary	GBP 55,000 – 75,000 / year
Industry	General
Company	Marriott
Valid Until	2026-09-13

📨 How to Apply

Submit your updated CV and a brief cover letter to Marriott. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.