Global Digital Marketing Operations Manager

🏢 ABOUT THE COMPANY

Hilton is a leading global hospitality company, founded in 1919 with a mission to be the most hospitable company in the world. With over 18 million guests staying with us each day in our 18 brands and more than 5,900 properties across 113 countries and territories, we are a global leader in the hospitality industry. Our culture is built around our core values of Hospitality, Integrity, Teamwork, Leadership, and Ownership. We strive to make every guest feel valued, respected, and cared for. As a great place to work, we offer excellent development opportunities, a dynamic and inclusive work environment, and a commitment to making a positive impact on our communities.

🎯 ROLE OVERVIEW

As a Global Digital Marketing Operations Manager, you will play a key role in driving the success of our global digital marketing efforts. This is a remote role that requires a highly organized and detail-oriented individual to manage our marketing automation tools, workflows, and processes. You will report to the Senior Manager of Global Digital Marketing and work closely with the marketing team to ensure seamless execution of global campaigns. Your expertise will help us to measure the effectiveness of our marketing efforts and make data-driven decisions to optimize our strategies.

📋 KEY RESPONSIBILITIES

- Manage and maintain our marketing automation platform, including data imports, exports, and workflow configurations.

- Develop and implement data tracking and reporting to measure the success of global marketing campaigns.

- Collaborate with the marketing team to design and execute marketing automation workflows and processes.

- Analyze data and make recommendations to improve marketing performance and ROI.

- Ensure compliance with data protection and privacy regulations.

- Provide excellent support to the marketing team on automation-related issues.

- Conduct regular audits and reviews of marketing automation tools and processes to ensure they are up-to-date and aligned with business objectives.

- Develop and maintain documentation for marketing automation processes and tools.

- Collaborate with IT to resolve technical issues related to marketing automation.

- Provide training and support to team members on marketing automation tools and processes.

- Stay up-to-date with the latest marketing automation trends and best practices.

- Ensure the security and integrity of marketing automation data.

✅ REQUIRED QUALIFICATIONS

- 5+ years of experience in marketing operations, preferably in a global or multinational company.

- Bachelor's degree in Marketing, Business Administration, or related field.

- Strong understanding of marketing automation platforms, such as Marketo or Pardot.

- Experience with data tracking and reporting, including data analysis and visualization.

- Excellent communication and project management skills.

- Ability to work independently and collaboratively in a fast-paced global environment.

- Strong analytical and problem-solving skills.

- Proficiency in Microsoft Office, particularly Excel.

- Familiarity with data protection and privacy regulations, such as GDPR.

⭐ PREFERRED QUALIFICATIONS

- 7+ years of experience in marketing operations.

- Master's degree in Marketing, Business Administration, or related field.

- Experience with CRM systems, such as Salesforce.

- Knowledge of HTML and web development principles.

- Familiarity with A/B testing and experimentation tools.

- Certification in marketing automation or data analysis.

💰 WHAT WE OFFER

- Competitive salary range: €60,000 - €80,000 per year.

- Comprehensive health insurance plan.

- Retirement plan with company match.

- 25 days of vacation per year.

- €1,000 learning and development budget.

- Flexible remote work policy with option to work from our offices in Germany.

- Collaborative and dynamic team culture.

- Opportunities for professional growth and development.

👥 ABOUT THE TEAM

Our global digital marketing team is a dynamic and collaborative group of professionals who are passionate about delivering innovative and effective marketing campaigns. We work closely together to achieve our goals and celebrate each other's successes. With a focus on creativity, data-driven decision making, and customer obsession, we strive to make every guest feel valued and respected.

📨 HOW TO APPLY

To apply for this exciting opportunity, please submit your resume and a cover letter explaining why you are the perfect fit for this role. Applications will be reviewed on a rolling basis, and we expect to fill this position within the next 6 weeks.

📋 Job Details

Job Type	🌐 Remote
Location	Remote, DE
Address	Münchner Freiheit 5, 80469
Salary	EUR 60,000 – 80,000 / year
Industry	General
Company	Hilton
Valid Until	2026-09-14

📨 How to Apply

Submit your updated CV and a brief cover letter to Hilton. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.