Global Operations Risk Manager — Mexico Financial Services

🏢 ABOUT THE COMPANY

Bank of America, one of the largest financial institutions in the world, was founded in 1904 and is headquartered in Charlotte, North Carolina, but operates globally, including Mexico, with a commitment to helping its clients achieve economic mobility and financial security. We are proud to be a part of the community and strive to make a positive impact on the lives of our customers and employees. Our size and global presence allow us to offer opportunities for growth and career development that may not be available at smaller financial institutions. Our focus on culture, values, and employee well-being sets us apart as a great place to work, and our achievements in diversity and inclusion have been recognized nationally. Our commitment to the community is evident in our community development programs, which focus on financial education, economic development, and social responsibility.

🎯 ROLE OVERVIEW

As a Global Operations Risk Manager — Mexico Financial Services, you will play a key role in ensuring the compliance and risk management of our financial services operations in Mexico. Reporting to the Head of Risk Management, you will collaborate with cross-functional teams to identify, assess, and mitigate risks associated with our financial products and services. Your efforts will directly impact our ability to provide safe and sound financial services to our customers, while also maintaining the confidence of our stakeholders. You will work closely with the Mexico business team to develop and implement risk management strategies, monitor and report on risk metrics, and conduct regular risk assessments of our operations.

📋 KEY RESPONSIBILITIES

Develop and implement risk management strategies to mitigate financial, operational, and regulatory risks associated with our financial services operations in Mexico. Collaborate with cross-functional teams to identify and assess risks, and develop recommendations for risk mitigation. Conduct regular risk assessments of our operations, including financial statement analysis and regulatory compliance assessments. Monitor and report on risk metrics, including key risk indicators and dashboard reporting. Develop and maintain risk management policies, procedures, and training programs. Conduct regular audits and reviews of our operations to ensure compliance with regulatory requirements and risk management policies. Provide risk management guidance and support to the Mexico business team, including training and coaching on risk management best practices.

✅ REQUIRED QUALIFICATIONS

Bachelor's degree in Risk Management, Finance, Accounting, or a related field. Minimum 5 years of experience in risk management or a related field, with a focus on financial services. Proven track record of developing and implementing risk management strategies that have improved risk management outcomes. Strong knowledge of risk management principles, including financial, operational, and regulatory risks. Excellent analytical, problem-solving, and communication skills. Ability to work effectively in a fast-paced, dynamic environment, with multiple priorities and deadlines.

⭐ PREFERRED QUALIFICATIONS

Advanced degree in Risk Management, Finance, or a related field. Certification in risk management, such as CRMP or PRMP. Experience working in a global financial institution, with knowledge of international risk management practices and regulatory requirements. Strong knowledge of financial products and services, including credit, investment, and insurance products.

💰 WHAT WE OFFER

Competitive base salary range: 500,000 - 800,000 MXN per year. Comprehensive health insurance plan, including medical, dental, and vision coverage. Retirement plan with employer matching contributions. 15 days paid vacation per year, plus 10 paid holidays and 1 week paid sick leave. Professional development budget to support continuing education and training. Flexible remote work policy, with option to work from home 2-3 days per week. Collaborative and dynamic team culture, with opportunities for growth and career development.

👥 ABOUT THE TEAM

Our Mexico financial services team is a collaborative and dynamic group of professionals who are passionate about helping our customers achieve financial security and economic mobility. We work closely with cross-functional teams, including risk management, finance, and operations, to develop and implement strategies that support our business goals. We are a team of lifelong learners, committed to staying up-to-date with the latest risk management practices and regulatory requirements. We are proud of our recent wins, including the development and implementation of a risk management framework that has improved our risk management outcomes and enhanced our reputation with regulatory bodies.

📨 HOW TO APPLY

To apply for this role, please submit your resume and a cover letter explaining why you are the ideal candidate for this position. We expect to respond to all applicants within 1-2 weeks of receiving their application.

📋 Job Details

📨 How to Apply

Submit your updated CV and a brief cover letter to Bank of America. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.