Global Operations Support Specialist (GOS) - Remote

🏢 ABOUT THE COMPANY

Aramark, founded in 1937, is a multinational food services and facilities management company operating in over 19 countries. We provide services to 3.5 billion guests every year. Our mission is to deliver exceptional experiences that delight our customers. With a strong focus on innovation, quality, and customer satisfaction, we strive to create a positive impact on the communities we serve. Aramark is committed to creating a culture of inclusivity and respect, fostering a work environment where employees can grow and thrive.

🎯 ROLE OVERVIEW

As a Global Operations Support Specialist, you will play a critical role in supporting the daily operations of our remote team. You will be responsible for providing administrative assistance, coordinating projects, and ensuring seamless communication across departments. Reporting directly to the Operations Manager, you will have the opportunity to make a significant impact on our team's success. Your key deliverables will be to ensure timely project delivery, maintain accurate records, and provide exceptional customer support.

📋 KEY RESPONSIBILITIES

Provide administrative support to the Operations Manager, including calendar management, email management, and data entry.

Coordinate projects and initiatives with cross-functional teams, ensuring timely delivery and effective communication.

Maintain accurate records, reports, and databases, ensuring data integrity and confidentiality.

Provide exceptional customer support, responding to inquiries and resolving issues in a timely and professional manner.

Develop and maintain relationships with key stakeholders, including customers, suppliers, and internal teams.

Collaborate with other departments to identify areas for process improvement and implement changes.

Stay up-to-date with industry trends and best practices, applying knowledge to improve operations and support.

✅ REQUIRED QUALIFICATIONS

3+ years of experience in operations support, customer service, or a related field.

Bachelor's degree in Business Administration, Operations Management, or a related field.

Excellent communication and interpersonal skills, with the ability to work with diverse stakeholders.

Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.

Ability to maintain confidentiality and handle sensitive information with discretion.

⭐ PREFERRED QUALIFICATIONS

2+ years of experience in a fast-paced, dynamic environment.

Experience with project management tools, such as Asana or Trello.

Familiarity with data analysis and reporting tools, such as Power BI or Tableau.

Certification in customer service or operations support.

💰 WHAT WE OFFER

We offer a competitive salary ranging from €60,000 to €70,000 per annum, based on experience.

A comprehensive health insurance package, including medical, dental, and vision coverage.

A retirement plan, with employer matching contributions.

20 days of paid vacation, plus 10 public holidays.

A dedicated learning and development budget, supporting professional growth and development.

A flexible remote work policy, with regular team check-ins and collaboration.

A dynamic and inclusive team culture, fostering creativity and innovation.

👥 ABOUT THE TEAM

Our remote team is a group of highly motivated and experienced professionals, working together to deliver exceptional results. We value collaboration, open communication, and mutual respect, striving to create a positive and supportive work environment. Our team is known for its creativity, innovation, and commitment to excellence, with a strong focus on customer satisfaction and employee engagement.

📨 HOW TO APPLY

To apply for this exciting opportunity, please submit your resume and a cover letter, highlighting your relevant experience and skills. We look forward to reviewing your application. Expected response timeline: 2-3 weeks.

📋 Job Details

Job Type	🌐 Remote
Location	Remote, DE
Address	An der Welle 12, 80639
Salary	EUR 60,000 – 70,000 / year
Industry	General
Company	Aramark
Valid Until	2026-09-14

📨 How to Apply

Submit your updated CV and a brief cover letter to Aramark. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.