Global Product Operations Manager — Music Streaming

🏢 ABOUT THE COMPANY

Spotify is a leading music streaming service provider founded in 2006, with a mission to unlock the potential of human creativity. With over 450 million monthly active users, we're committed to empowering creators, improving listener experiences, and driving innovation. Our dynamic culture values diversity, inclusivity, and empathy, reflected in our employee resource groups and commitment to social responsibility. We've achieved numerous accolades, including being named one of the Best Places to Work by the Great Place to Work Institute.

🎯 ROLE OVERVIEW

As a Global Product Operations Manager, you'll play a critical role in ensuring seamless music streaming experiences for our users worldwide. You'll report directly to the VP of Product Operations and collaborate with cross-functional teams to drive operational excellence, scalability, and reliability. Your efforts will directly impact our users' satisfaction, retention, and overall business growth.

📋 KEY RESPONSIBILITIES

Develop and implement global product operations strategies to drive user engagement and retention

Partner with engineering teams to design, develop, and deploy scalable product features

Collaborate with product managers to define and prioritize product roadmaps

Analyze product performance data to identify trends, opportunities, and areas for improvement

Implement process improvements to increase operational efficiency and reduce costs

Manage global product operations budgets and resources

Develop and maintain product operations dashboards and metrics

Collaborate with customer support teams to resolve complex user issues

Drive cross-functional initiatives to enhance user experience

✅ REQUIRED QUALIFICATIONS

5+ years of experience in product operations, product management, or a related field

Bachelor's degree in Computer Science, Business Administration, or a related field

Proven track record of developing and implementing product operations strategies that drive business growth

Excellent analytical and problem-solving skills with the ability to drive data-driven decision-making

Strong communication and collaboration skills with the ability to work effectively with cross-functional teams

Experience with project management tools such as Jira, Asana, or Trello

⭐ PREFERRED QUALIFICATIONS

Master's degree in Business Administration, Computer Science, or a related field

Experience with cloud-based services such as AWS, Azure, or Google Cloud

Familiarity with data analytics tools such as Tableau, Power BI, or D3.js

Certification in product management or a related field

💰 WHAT WE OFFER

We offer a competitive salary range of €55,000 - €75,000 per annum, depending on experience

Comprehensive health insurance coverage for you and your family

A generous retirement plan with a company match

25 days of paid vacation per year, plus public holidays

€1,000 annual learning and development budget

Flexible work-from-home policy with regular check-ins and team meetings

A dynamic, inclusive, and supportive team culture with numerous employee resource groups

👥 ABOUT THE TEAM

You'll be part of a 10-person team responsible for global product operations, working closely with product managers, engineers, and customer support teams. We're a collaborative and outcome-driven team that thrives on open communication and continuous learning.

📨 HOW TO APPLY

Please submit your resume and a cover letter highlighting your experience in product operations and product management. We look forward to reviewing your application within the next 5-7 business days.

📋 Job Details

Job Type	🌐 Remote
Location	Berlin, DE
Address	Spotify Germany GmbH Wallstraße 15 10179 Berlin, 10179
Salary	EUR 55,000 – 75,000 / year
Industry	General
Company	Spotify
Valid Until	2026-09-13

📨 How to Apply

Submit your updated CV and a brief cover letter to Spotify. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.