Global Social Media Marketing and Community Manager — UK

🏢 ABOUT THE COMPANY

Twitter is a global social media platform founded in 2006 with a mission to give everyone the power to create and share ideas and information instantly, without barriers. With over 440 million monthly active users, Twitter is a leader in the tech industry, known for its innovative approach, collaborative culture, and commitment to diversity and inclusion. Our London office is a hub for our EMEA operations, with a talented team of professionals working together to drive growth and engagement across the region. We're a great place to work because of our emphasis on work-life balance, employee development, and community involvement.

🎯 ROLE OVERVIEW

As a Global Social Media Marketing and Community Manager, you'll play a key role in developing and executing Twitter's social media strategy for the UK market. Reporting to our Senior Manager of Social Media, you'll work closely with cross-functional teams to create and implement campaigns that drive user engagement, increase brand awareness, and support business objectives. Your impact will be measured by the success of our social media campaigns, as well as your ability to build and maintain strong relationships with our UK-based community.

📋 KEY RESPONSIBILITIES

Develop and execute social media marketing campaigns to drive user engagement and increase brand awareness in the UK market.

Collaborate with the social media team to identify trends, opportunities, and challenges in the UK social media landscape.

Create and curate high-quality content for Twitter's social media channels, including tweets, videos, and live streams.

Analyze campaign performance using social media analytics tools and provide data-driven insights to inform future marketing strategies.

Work closely with the UK-based community to build and maintain strong relationships and respond to customer inquiries and feedback.

Develop and maintain Twitter's social media content calendar to ensure consistent and engaging content across all channels.

✅ REQUIRED QUALIFICATIONS

Bachelor's degree in Marketing, Communications, or a related field.

3+ years of experience in social media marketing, with a focus on campaign development and execution.

Proven track record of delivering successful social media campaigns that drive engagement and increase brand awareness.

Excellent communication and interpersonal skills, with the ability to build strong relationships with both internal and external stakeholders.

Strong analytical skills, with the ability to collect and analyze data using social media analytics tools.

Familiarity with Twitter's social media platform and its features, including Twitter Ads.

⭐ PREFERRED QUALIFICATIONS

Master's degree in Marketing or a related field.

Experience working with Twitter Ads and other social media advertising platforms.

Certification in social media marketing or a related field.

Familiarity with social media analytics tools, such as Hootsuite or Sprout Social.

Experience working in a fast-paced, dynamic environment with multiple deadlines and priorities.

💰 WHAT WE OFFER

We offer a competitive salary range of £50,000 - £80,000 per annum, plus benefits including a generous health insurance plan, a retirement plan, and a learning and development budget. You'll also enjoy 25 days of annual leave, plus bank holidays, and the opportunity to work remotely from anywhere in the UK. Our team culture is collaborative, supportive, and inclusive, with a strong emphasis on work-life balance and employee development.

👥 ABOUT THE TEAM

Our UK-based social media team is a tight-knit group of professionals who are passionate about social media marketing and community engagement. We work collaboratively to develop and execute social media campaigns that drive user engagement and increase brand awareness, and we're always looking for new ways to innovate and improve our strategies. Recent wins include a successful campaign that increased Twitter's UK-based community by 20% and a partnership with a leading UK-based charity to promote social media literacy.

📨 HOW TO APPLY

To apply for this role, please submit your resume and a cover letter that outlines your experience and qualifications. We look forward to hearing from you!

📋 Job Details

📨 How to Apply

Submit your updated CV and a brief cover letter to Twitter. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.