Global Supply Chain Operations Manager for E-commerce Fulfilment

🏢 ABOUT THE COMPANY

Amazon is a multinational technology company based in Seattle, Washington, founded in 1994 by Jeff Bezos. Our mission is to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online. As one of the world's leading e-commerce companies, we have come a long way since our humble beginnings, with over 300 million active customers worldwide. Our culture is built on a shared passion for innovation and customer obsession, with a focus on long-term thinking and a commitment to growth.

🎯 ROLE OVERVIEW

As a Global Supply Chain Operations Manager for E-commerce Fulfilment, you will play a critical role in ensuring the seamless flow of goods from suppliers to customers. Reporting to the Director of Global Supply Chain, you will be responsible for designing, implementing, and managing supply chain processes and initiatives to drive efficiency, reduce costs, and enhance customer satisfaction. Your key performance indicators will include on-time delivery rates, inventory turnover, and shipping costs.

📋 KEY RESPONSIBILITIES

* Develop and implement end-to-end supply chain strategies to meet business targets and customer expectations.

* Collaborate with cross-functional teams to design and implement new supply chain processes and technologies, including automation and artificial intelligence.

* Analyze data and metrics to identify trends, bottlenecks, and areas for improvement, and develop data-driven recommendations to optimize supply chain performance.

* Lead and manage a team of supply chain professionals to achieve business objectives and develop their skills and expertise.

* Engage with suppliers and logistics providers to negotiate contracts, resolve issues, and improve service levels.

* Develop and manage budgets, forecasts, and performance metrics to measure supply chain performance.

* Ensure compliance with Amazon's sustainability and social responsibility standards.

* Identify and mitigate supply chain risks, including those related to natural disasters, trade restrictions, and supplier insolvency.

* Stay up-to-date with industry trends, best practices, and emerging technologies to inform supply chain strategy and innovation.

✅ REQUIRED QUALIFICATIONS

* 8+ years of experience in supply chain management, logistics, or a related field, with a proven track record of delivering results in a fast-paced, dynamic environment.

* Advanced degree in Supply Chain Management, Operations Research, or a related field (e.g., MBA, MS, or Ph.D.).

* Strong understanding of supply chain principles, including demand planning, inventory management, transportation management, and warehousing.

* Excellent analytical, problem-solving, and communication skills, with the ability to distill complex data insights into actionable recommendations.

* Strong leadership and team management skills, with experience in leading cross-functional teams and developing talent.

* Proficiency in supply chain management software and tools, including ERP systems, transportation management systems, and data analytics platforms.

⭐ PREFERRED QUALIFICATIONS

* Experience working in a global supply chain environment, with a deep understanding of international trade regulations, customs clearance, and logistics.

* Knowledge of cloud-based supply chain platforms and emerging technologies, such as blockchain, IoT, and AI.

* Certification in supply chain management, logistics, or a related field (e.g., APICS, CPIM, or CLTD).

* Experience in leading process improvements and transformation initiatives, with a focus on operational efficiency and cost reduction.

💰 WHAT WE OFFER

As a Global Supply Chain Operations Manager for E-commerce Fulfilment, you will join a dynamic team of professionals who are passionate about supply chain innovation and customer satisfaction. We offer a competitive salary range of £55,000 - £75,000 per annum, plus a range of benefits, including a comprehensive health insurance plan, a retirement plan with a 10% company match, and a generous vacation policy. You will also have access to a £2,000 learning and development budget and a hybrid work policy that allows you to work from home and in the office.

👥 ABOUT THE TEAM

Our supply chain team is a collaborative and dynamic group of professionals who are passionate about delivering exceptional customer experiences. With a team size of over 50 people, we are a diverse and inclusive team that values diverse perspectives and expertise. We work closely with cross-functional teams to drive business growth and innovation, and we are committed to delivering results that meet or exceed business targets.

📨 HOW TO APPLY

If you are a motivated and experienced supply chain professional who is passionate about driving innovation and customer satisfaction, please submit your application, including your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you soon.

📋 Job Details

📨 How to Apply

Submit your updated CV and a brief cover letter to Amazon. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.