Latin America Marketing Operations Specialist — E-commerce Strategy

🏢 ABOUT THE COMPANY

Whole Foods Market is a leading international chain of American upscale supermarket chain which is headquartered in Austin, Texas, and is a subsidiary of Amazon, Inc. Founded in 1980 in the United States, it has become the largest retailer of organic and natural foods by far in the world. With sales of over $15 billion in 2022, Whole Foods Market operates more than 500 stores across the US, UK, Canada, and Mexico, providing its customers with a wide range of products including fresh produce, meat, dairy products, and prepared foods. We value a positive and inclusive culture that supports the well-being of our customers, team members, and the communities we serve.

🎯 ROLE OVERVIEW

As a Latin America Marketing Operations Specialist, you will be responsible for developing and implementing e-commerce strategies for Whole Foods Market Latin America region. You will work closely with the Latin America marketing team to create and execute marketing campaigns that drive sales growth and improve the online shopping experience for our customers. You will report directly to the Director of Marketing for the Latin America region and will work closely with other teams including product development, digital analytics, and customer service.

📋 KEY RESPONSIBILITIES

• Develop and implement e-commerce strategies for the Latin America region, including market research, competitor analysis, and sales forecasting.

• Collaborate with the Latin America marketing team to create and execute marketing campaigns across multiple channels, including email, social media, and paid advertising.

• Analyze sales data and customer behavior to inform marketing decisions and optimize the online shopping experience.

• Work closely with the digital analytics team to develop and track key performance indicators (KPIs) for e-commerce performance.

• Collaborate with the product development team to identify opportunities for e-commerce growth and develop new product offerings.

• Develop and maintain relationships with external partners, including suppliers, logistics providers, and technology vendors.

• Provide regular reporting and analysis to the Director of Marketing and other stakeholders on e-commerce performance and trends.

• Stay up-to-date with industry trends and best practices in e-commerce and marketing operations.

• Collaborate with the customer service team to resolve customer issues and improve the overall customer experience.

• Develop and implement processes and procedures to improve operational efficiency and reduce costs.

• Identify opportunities for process improvements and implement changes as needed.

✅ REQUIRED QUALIFICATIONS

• 5+ years of experience in marketing operations, e-commerce, or a related field.

• Bachelor's degree in Marketing, Business, or a related field.

• Proven experience in developing and implementing e-commerce strategies and marketing campaigns.

• Strong analytical and problem-solving skills, with ability to interpret complex data and provide insights.

• Excellent communication and project management skills, with ability to work effectively with cross-functional teams.

• Experience working with e-commerce platforms, such as Shopify or Magento.

• Familiarity with digital analytics tools, such as Google Analytics.

⭐ PREFERRED QUALIFICATIONS

• Master's degree in Marketing, Business, or a related field.

• Experience working in the grocery or retail industry.

• Familiarity with Latin American culture and market trends.

• Fluency in Spanish.

💰 WHAT WE OFFER

We offer a competitive salary range of 500,000 - 800,000 MXN per year, depending on experience. Additionally, we offer a comprehensive health insurance plan, a retirement plan with employer matching, and 20 vacation days per year. We also provide a learning and development budget to support professional growth and development. Our team culture values inclusivity, diversity, and teamwork, and we offer a hybrid work model that balances remote work with in-person collaboration. We are committed to providing a safe and healthy work environment and offer a range of wellness programs and resources.

👥 ABOUT THE TEAM

Our Latin America marketing team is a dynamic and collaborative group of professionals who are passionate about creating engaging marketing campaigns that drive sales growth and improve the online shopping experience for our customers. We are a team of 10 people, including marketers, analysts, and designers who work closely together to develop and implement marketing strategies. We are committed to continuous learning and professional growth, and we offer regular training and development opportunities to support team members in achieving their career goals.

📨 HOW TO APPLY

If you are a motivated and experienced marketing professional who is passionate about e-commerce and marketing operations, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter that outlines your experience and qualifications for the role. We look forward to reviewing your application and discussing this opportunity with you further.

📋 Job Details

Job Type	🌐 Remote
Location	Remote, MX
Address	Calle 5 de Mayo 123, 06700
Salary	MXN 500,000 – 800,000 / year
Industry	General
Company	Whole Foods Market
Valid Until	2026-09-13

📨 How to Apply

Submit your updated CV and a brief cover letter to Whole Foods Market. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.