MTA Digital Experience Designer — Public Transportation Systems

🏢 ABOUT THE COMPANY

Since 1869, the MTA has been shaping the transportation landscape in Germany and beyond. Our mission is to provide safe, efficient, and reliable public transportation systems that connect communities and foster economic growth. With over 30,000 employees, we operate a vast network of buses, trains, and trams that serve millions of passengers daily. We pride ourselves on our commitment to sustainability, innovation, and customer-centricity. Our values of respect, integrity, and collaboration have earned us numerous awards and recognition as a great place to work.

🎯 ROLE OVERVIEW

As an MTA Digital Experience Designer, you will be responsible for crafting seamless and intuitive digital experiences that enhance our passengers' journey. You will work closely with our product and UX teams to design and implement solutions that meet the evolving needs of our customers. Reporting to our Senior Product Manager, you will be part of a highly collaborative environment where creativity and problem-solving thrive. Your work will have a direct impact on the satisfaction and loyalty of our passengers, driving business growth and competitiveness.

📋 KEY RESPONSIBILITIES

Develop user personas and journey maps to inform digital product design decisions.

Design and prototype digital products, such as mobile apps, websites, and kiosks, that meet user needs and expectations.

Collaborate with cross-functional teams to ensure seamless integration with existing systems and processes.

Conduct user research and testing to validate design solutions and identify areas for improvement.

Create high-fidelity design specifications and guidelines for implementation by development teams.

Stay up-to-date with industry trends and best practices in digital design and user experience.

✅ REQUIRED QUALIFICATIONS

5+ years of experience in digital design and user experience.

Bachelor's degree in Design, Human-Computer Interaction, or related field.

Proficiency in design tools such as Sketch, Figma, or Adobe XD.

Experience with UX research methods and usability testing.

Strong portfolio showcasing design skills and experience in the public transportation or related industry.

⭐ PREFERRED QUALIFICATIONS

Master's degree in Design or related field.

Experience with design systems and front-end development.

Certification in UX design or related field.

Familiarity with public transportation systems and industry-specific challenges.

💰 WHAT WE OFFER

We offer a competitive salary range of €55,000 - €75,000 per annum, depending on experience.

Our comprehensive health insurance package includes medical, dental, and vision coverage.

We provide a company-matched retirement plan to help you save for the future.

Our policy is to provide 30 days of paid vacation per year.

We offer a generous learning and development budget to support your professional growth.

Our remote work policy allows you to work from home or a co-working space of your choice.

Our team culture values collaboration, respect, and open communication, fostering a positive and inclusive work environment.

👥 ABOUT THE TEAM

Our UX design team consists of 5 experienced designers who collaborate closely with product, engineering, and other stakeholders. We prioritize user-centered design and continuous learning, with a strong focus on innovation and creativity. Recent projects include the redesign of our mobile app, which resulted in a 25% increase in user engagement.

📨 HOW TO APPLY

To apply, please submit your resume, cover letter, and portfolio to [insert contact email or link to application portal]. We expect to fill this position within 4 weeks of receiving applications.

📋 Job Details

Job Type	🌐 Remote
Location	Remote, DE
Address	Münchner Str. 15, 10559
Salary	EUR 55,000 – 70,000 / year
Industry	General
Company	MTA
Valid Until	2026-09-13

📨 How to Apply

Submit your updated CV and a brief cover letter to MTA. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.