Pharmacy Operations Specialist for Remote Health Solutions

🏢 ABOUT THE COMPANY

CVS Pharmacy is a leading pharmacy retailer in the United Kingdom, founded in 2007 with a mission to provide innovative and patient-centric pharmacy services. With a strong presence in the UK market, CVS operates over 1,200 stores, employing a team of over 50,000 professionals. As a company, we prioritize our customers' needs while fostering a culture of collaboration, innovation, and continuous learning. We strive to make CVS a great place to work by investing in our employees' growth and well-being, recognizing their achievements, and promoting a diverse and inclusive work environment.

🎯 ROLE OVERVIEW

As a Pharmacy Operations Specialist, you will play a crucial role in supporting the development and implementation of CVS's pharmacy operations strategy. Working closely with senior leaders, you will analyze operational data, implement process improvements, and optimize pharmacy workflows to enhance customer experience and drive business growth. This role requires strong analytical, problem-solving, and communication skills, with the ability to work effectively in a remote team setting.

📋 KEY RESPONSIBILITIES

* Analyze pharmacy operational data to identify trends, areas for improvement, and opportunities for growth.

* Develop and implement process improvements to enhance customer experience, improve operational efficiency, and drive business growth.

* Collaborate with cross-functional teams to design and implement pharmacy workflows, ensuring seamless integration with company systems and processes.

* Provide training and support to pharmacy teams on new processes and systems, ensuring a smooth transition and minimizing disruptions.

* Conduct regular site visits to pharmacies, providing coaching and feedback to teams, and identifying areas for improvement.

* Develop and maintain relationships with key stakeholders, including pharmacy teams, store managers, and senior leaders.

* Identify and implement opportunities for cost savings, process improvements, and revenue growth.

* Develop and track key performance indicators (KPIs) to measure pharmacy operational performance.

* Collaborate with the IT team to develop and implement technology solutions to support pharmacy operations.

✅ REQUIRED QUALIFICATIONS

* 5+ years of experience in pharmacy operations, retail management, or a related field.

* Proven track record of driving process improvements, implementing change management initiatives, and achieving business results.

* Strong analytical and problem-solving skills, with the ability to collect and analyze data to inform business decisions.

* Excellent communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels.

* Experience working with pharmacy software systems, including Surescripts and other relevant technology platforms.

* Bachelor's degree in Business Administration, Pharmacy, or a related field.

⭐ PREFERRED QUALIFICATIONS

* Master's degree in Business Administration, Pharmacy, or a related field.

* Experience working in a pharmacy retail environment, with knowledge of UK pharmacy regulations and laws.

* Certified Pharmacy Technician (CPT) or Certified Retail Pharmacy Manager (CRPM) certification.

* Experience working with data analytics tools, such as Tableau or Power BI.

💰 WHAT WE OFFER

* Competitive salary range: £50,000 - £80,000 per annum, dependent on experience.

* Comprehensive health insurance plan, including medical, dental, and vision coverage.

* Generous retirement plan, including a 5% company match.

* 25 days of annual leave, plus bank holidays and a discretionary bonus scheme.

* Professional development budget, including training, certification, and conference attendance.

* Flexible remote work policy, with the option to work from home or a designated office space.

👥 ABOUT THE TEAM

The Pharmacy Operations Specialist will join a talented team of professionals working in CVS's Head Office, located in the UK. The team is responsible for supporting the development and implementation of pharmacy operations strategy, working closely with senior leaders and pharmacy teams across the UK. As a member of this team, you will have the opportunity to work collaboratively with stakeholders at all levels, driving business growth and improving customer experience.

📨 HOW TO APPLY

If you are a results-driven professional with a passion for pharmacy operations and a talent for process improvement, we encourage you to apply for this exciting opportunity. Please submit your resume, a cover letter outlining your experience and qualifications, and a brief statement on why you are the ideal candidate for this role. We look forward to reviewing your application and discussing this opportunity further.

📋 Job Details

Job Type	🌐 Remote
Location	Remote, GB
Address	45-51 Uxbridge Road, W12 8LH
Salary	GBP 50,000 – 80,000 / year
Industry	General
Company	CVS
Valid Until	2026-10-13

📨 How to Apply

Submit your updated CV and a brief cover letter to CVS. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.