Regional Store Operations Manager — Southwestern Germany

🏢 ABOUT THE COMPANY

Food Lion, founded in 1957, is a leading retail chain with over 1,000 stores across the United States and abroad, offering a wide range of products and services. Our mission is to provide high-quality products at affordable prices, while fostering a culture of integrity, teamwork, and customer satisfaction. With a strong presence in Germany, we are committed to expanding our business and becoming a leader in the regional retail market. Our values include a customer-first approach, a passion for innovation, and a dedication to employee growth and development. We have received numerous awards and recognition for our achievements in sustainability, community engagement, and employee satisfaction, making us a great place to work.

🎯 ROLE OVERVIEW

As a Regional Store Operations Manager, you will be responsible for overseeing the daily operations of multiple stores in southwestern Germany, ensuring seamless execution of our business strategies and delivering exceptional customer experiences. You will report directly to the Regional Director and play a key role in driving growth, improving efficiency, and maintaining high standards of quality and safety. Your impact will be felt throughout the region, as you contribute to the success of our stores and the satisfaction of our customers.

📋 KEY RESPONSIBILITIES

. Develop and implement store operations strategies to drive sales growth, improve customer satisfaction, and increase operational efficiency.

. Manage store teams, providing guidance, coaching, and training to ensure excellent customer service and high-quality product presentation.

. Conduct regular store visits to monitor performance, identify areas for improvement, and implement corrective actions.

. Collaborate with regional directors and other stakeholders to develop and execute regional business plans.

. Analyze sales data and customer feedback to inform inventory management, pricing strategies, and marketing initiatives.

. Develop and maintain relationships with suppliers, vendors, and external partners to ensure smooth inventory management and logistics.

. Ensure compliance with all regulatory requirements, store standards, and company policies.

. Lead store-level initiatives and projects, driving process improvements and cost reductions.

. Develop and track key performance indicators (KPIs) to measure store performance and identify areas for improvement.

✅ REQUIRED QUALIFICATIONS

. 5+ years of experience in retail operations, management, or a related field.

. Bachelor's degree in Business Administration, Management, or a related field.

. Proven track record of driving sales growth, improving customer satisfaction, and increasing operational efficiency.

. Strong leadership and team management skills, with experience in coaching and developing store teams.

. Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and external partners.

. Strong analytical and problem-solving skills, with experience in data analysis and performance metrics.

. Proficiency in Microsoft Office, with experience in using data analysis tools and software.

. Valid driver's license and ability to travel frequently throughout the region.

. Fluency in German and English (written and spoken).

⭐ PREFERRED QUALIFICATIONS

. Experience in the retail industry, particularly in store operations, management, or a related field.

. MBA or advanced degree in Business Administration or a related field.

. Certification in inventory management, supply chain management, or a related field.

. Experience with store-level financial management, including budgeting, forecasting, and cost control.

. Familiarity with industry-leading technology and software, including CRM systems, inventory management tools, and data analytics platforms.

💰 WHAT WE OFFER

As a Regional Store Operations Manager, you will receive a competitive salary range of €50,000 - €80,000 per annum, depending on experience.

You will also enjoy a comprehensive benefits package, including health insurance, retirement plan, and paid vacation days.

We offer a generous learning and development budget, supporting your professional growth and development.

Our company has a hybrid work policy, offering flexible working arrangements and remote work opportunities.

Our team culture is built on collaboration, innovation, and a passion for delivering exceptional customer experiences.

We offer a dynamic and challenging work environment, with opportunities for career growth and advancement.

👥 ABOUT THE TEAM

You will join a high-performing team of retail operations professionals, dedicated to delivering exceptional customer experiences and driving business growth.

Our team is passionate about innovation, collaboration, and continuous learning, with a strong focus on customer satisfaction and employee engagement.

We work closely together, sharing knowledge, expertise, and best practices to achieve our goals and drive success.

Recent wins include the implementation of a new inventory management system, resulting in significant cost savings and improved efficiency.

📨 HOW TO APPLY

To apply for this exciting opportunity, please submit your application, including your resume, cover letter, and relevant certifications or documentation, to [insert contact email or online application portal].

We look forward to receiving your application and discussing this role further.

Expected response timeline: 2-4 weeks from application submission.

📋 Job Details

Job Type	FULL TIME
Location	Mannheim, DE
Address	Kurfürstenstraße 123, 68039
Salary	EUR 50,000 – 80,000 / year
Industry	General
Company	Food Lion
Valid Until	2026-09-13

📨 How to Apply

Submit your updated CV and a brief cover letter to Food Lion. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.