Remote E-commerce Operations Manager - Mexico Market Expansion

🏢 ABOUT THE COMPANY

Dollar General, founded in 1939, is an American multinational Fortune 150 retailer based in Tennessee. Our mission is to serve others by making a difference in their daily lives through our operations. With over 17,000 stores across the United States and Mexico, we're a leading provider of quality private label products. Our culture values teamwork, integrity, and customer satisfaction. We're a great place to work, recognized for our community involvement, employee benefits, and career growth opportunities. As one of America's fastest-growing retailers, we're proud of our achievements and continue to drive progress.

🎯 ROLE OVERVIEW

As our Remote E-commerce Operations Manager, you'll play a pivotal role in expanding our e-commerce presence in Mexico. Reporting to the Regional E-commerce Manager, you'll oversee the development and execution of e-commerce strategies to meet the needs of Mexico's growing online customer base. Your impact will be felt through increased online sales, improved customer satisfaction, and a seamless shopping experience across our platforms.

📋 KEY RESPONSIBILITIES

* Develop and execute e-commerce strategies to drive online sales growth in Mexico

* Collaborate with cross-functional teams to ensure a cohesive e-commerce experience across platforms

* Analyze market trends and customer behavior to inform e-commerce decisions

* Optimize website performance, user experience, and checkout processes

* Lead A/B testing and experimentation efforts to maximize e-commerce results

* Establish and maintain relationships with e-commerce vendors and service providers

* Monitor and report on key e-commerce metrics, such as sales, website traffic, and customer satisfaction

* Stay up-to-date with the latest e-commerce trends, technologies, and best practices

✅ REQUIRED QUALIFICATIONS

* 5+ years of experience in e-commerce operations, marketing, or a related field

* Bachelor's degree in Business Administration, Marketing, or a related field; Master's degree preferred

* Proven track record of driving e-commerce growth and improving customer satisfaction

* Strong analytical and problem-solving skills, with experience with data analysis tools and techniques

* Excellent communication and project management skills, with experience leading cross-functional teams

* Fluent in Spanish and English

* Experience with e-commerce platforms, such as Shopify or Magento

⭐ PREFERRED QUALIFICATIONS

* Experience with digital marketing channels, including social media, email, and paid advertising

* Knowledge of Mexican e-commerce market trends and regulations

* Certification in e-commerce, digital marketing, or a related field

* Experience with A/B testing and experimentation tools, such as Optimizely or VWO

💰 WHAT WE OFFER

* Competitive salary range: MXN 500,000 - MXN 800,000 per year

* Comprehensive health insurance for you and your family

* Retirement plan with employer matching

* Generous vacation time and flexible remote work policy

* Dedicated learning and development budget for professional growth

* Collaborative team culture with opportunities for career advancement

👥 ABOUT THE TEAM

Our remote team in Mexico consists of experienced professionals from diverse backgrounds, united by a shared passion for e-commerce and customer satisfaction. We work collaboratively, sharing knowledge and expertise to drive results. Our recent wins include launching successful e-commerce campaigns and improving website performance through A/B testing.

📨 HOW TO APPLY

To apply, please submit your resume, a cover letter outlining your experience and qualifications, and any relevant work samples or certifications. We expect to review applications within 2 weeks of submission.

📋 Job Details

Job Type	🌐 Remote
Location	Remote, MX
Address	Calle 5 de Mayo 123, Col. Centro, Ciudad de México, CDMX, 06000
Salary	MXN 500,000 – 800,000 / year
Industry	General
Company	Dollar General
Valid Until	2026-09-14

📨 How to Apply

Submit your updated CV and a brief cover letter to Dollar General. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.