Remote General Operations Manager ā Mexico
Remote General Operations Manager ā Mexico
AdventHealth is a faith-based, not-for-profit healthcare organization founded in 1973 in Altamonte Springs, Florida. As a leading provider of quality healthcare services, our mission is to extend God's care through the ministry of physical, emotional, and spiritual healing. With over 50 years of experience and a team of dedicated professionals, we have become a trusted partner for patients, families, and communities across Mexico and beyond.
Our team is passionate about delivering exceptional patient care, and we're committed to creating an environment that fosters teamwork, respect, and open communication. If you're looking for a rewarding career where you can make a difference, join us at AdventHealth.
šÆ ROLE OVERVIEW
As a Remote General Operations Manager, you will play a critical role in overseeing the day-to-day operations of our Mexico-based teams. You will report to the Country Manager and work closely with department heads to ensure seamless execution of strategic plans, identify areas for improvement, and implement process enhancements. Your expertise will drive business growth, improve efficiency, and maintain high levels of customer satisfaction.
š KEY RESPONSIBILITIES
* Develop and implement operational strategies to drive business growth, productivity, and profitability.
* Conduct regular site visits to our Mexico locations to monitor operations, provide coaching, and address any issues.
* Collaborate with department heads to establish performance metrics, set goals, and track progress.
* Analyze data to identify trends, optimize processes, and make informed decisions.
* Foster a culture of collaboration, innovation, and continuous improvement.
* Develop and manage operational budgets, ensuring financial resources are used effectively.
* Identify and mitigate operational risks, developing strategies to address any issues.
* Build and maintain relationships with key stakeholders, including vendors, suppliers, and regulatory bodies.
* Develop and implement training programs to enhance operational knowledge and skills.
* Conduct regular audits to ensure compliance with policies, procedures, and regulatory requirements.
* Identify opportunities for process improvements and implement changes to enhance efficiency and productivity.
* Develop and implement metrics to measure operational performance, identifying areas for improvement.
* Collaborate with IT to ensure system integration and data quality.
* Ensure compliance with all relevant laws, regulations, and industry standards.
ā REQUIRED QUALIFICATIONS
* 5+ years of experience in a general operations or management role, preferably in a healthcare or pharmaceutical environment.
* Bachelor's degree in Business Administration, Operations Management, or related field.
* Proven track record of driving business growth, improving productivity, and increasing profitability.
* Excellent leadership, communication, and interpersonal skills.
* Experience with process improvement methodologies, such as Lean or Six Sigma.
* Strong analytical and problem-solving skills, with the ability to collect and analyze data to inform decisions.
* Ability to work in a fast-paced environment, with multiple priorities and deadlines.
* Fluency in Spanish and English.
* Relevant certifications, such as PMP or Six Sigma Black Belt, are highly valued.
ā PREFERRED QUALIFICATIONS
* Master's degree in Business Administration, Operations Management, or related field.
* Experience in a regulatory or compliance role, preferably in a healthcare or pharmaceutical environment.
* Knowledge of healthcare regulations, such as HIPAA, and industry standards.
* Experience with project management software, such as Asana or Trello.
* Familiarity with data analytics tools, such as Tableau or Power BI.
š° WHAT WE OFFER
* Competitive salary range: MXN 500,000 - MXN 800,000 per month.
* Comprehensive health insurance for you and your family.
* Retirement plan with a 10% company match.
* 20 paid vacation days per year.
* $5,000 learning and development budget.
* Flexible remote work policy, with the option to work from home 3 days a week.
* Collaborative and dynamic team environment.
* Opportunities for career growth and professional development.
š„ ABOUT THE TEAM
Our team is a close-knit group of highly motivated professionals, passionate about delivering exceptional patient care. We work collaboratively, sharing ideas and expertise to drive positive change. We're proud of our recent wins, including a 25% increase in patient satisfaction ratings and a 15% reduction in operational costs. Join us and become part of a team that's making a difference.
šØ HOW TO APPLY
To apply, please submit your resume, a cover letter, and a brief description of your experience with process improvement methodologies. We'll review your application within 2 weeks of receipt. We look forward to hearing from you!
š Job Details
| Job Type | š Remote |
| Location | Remote, MX |
| Address | Avenida Constituyentes 1234, Colonia Centro, Mexico City, Mexico, 06000 |
| Salary | MXN 500,000 ā 800,000 / year |
| Industry | General |
| Company | AdventHealth |
| Valid Until | 2026-09-15 |
šØ How to Apply
Submit your updated CV and a brief cover letter to AdventHealth. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.