Remote IT Project Manager — Business Development

🏢 ABOUT THE COMPANY

Southwest Airlines is a major United States-based airline, founded in 1967, with a mission to connect people to what's most important to them, safely and respectfully. As one of the largest low-cost carriers in the world, we operate over 4,000 flights a day and have a workforce of over 65,000 people. Our company culture values a sense of community, teamwork, and a commitment to our customers, which has led to numerous awards and recognition, including the prestigious J.D. Power award for 'Highest in Customer Satisfaction Among Low-Cost Airlines'.

🎯 ROLE OVERVIEW

As a Remote IT Project Manager — Business Development, you will play a critical role in driving the successful delivery of complex IT projects that align with the airline's business objectives. Reporting directly to the Director of IT Project Management, you will be responsible for leading cross-functional teams and ensuring that projects are delivered on time, within budget, and to the required quality standards. Your expertise will have a direct impact on the airline's ability to innovate and stay ahead of the competition, driving growth and customer satisfaction.

📋 KEY RESPONSIBILITIES

• Develop and execute project plans, ensuring that all stakeholders are informed and aligned with project objectives and timelines.

• Lead cross-functional teams consisting of technical, business, and project management personnel, fostering a collaborative environment that encourages open communication and innovation.

• Conduct regular status updates, risk assessments, and progress monitoring to ensure that projects are on track and address any deviations or issues promptly.

• Develop and manage project budgets, resource allocation, and schedules, working closely with senior leadership to ensure that projects align with organizational goals.

• Facilitate stakeholder engagement, including communication with the executive team, project sponsors, and customers, ensuring that their needs and expectations are met.

• Coordinate with third-party vendors, contractors, and suppliers to ensure seamless delivery of projects.

• Conduct regular training and coaching to ensure that project team members have the necessary skills and knowledge to deliver projects successfully.

• Identify and implement process improvements, leveraging industry best practices and lessons learned from previous projects.

• Develop and maintain detailed project documentation, including project plans, status reports, and lessons learned.

• Collaborate with the IT Department to identify and prioritize business requirements, developing a project portfolio that aligns with the airline's strategic objectives.

• Stay up-to-date with industry trends and best practices, applying that knowledge to improve project delivery and outcomes.

✅ REQUIRED QUALIFICATIONS

• 5+ years of experience in IT project management, preferably in a similar industry.

• PMP or PRINCE2 certification is a must, with a strong understanding of project management methodologies and frameworks.

• Proven track record of delivering complex IT projects on time, within budget, and to the required quality standards.

• Strong leadership and communication skills, with the ability to motivate and guide cross-functional teams.

• Excellent problem-solving and analytical skills, with the ability to identify and mitigate risks.

• Strong business acumen, with the ability to understand and articulate business requirements.

• Proficiency in project management tools, such as Asana, Jira, or MS Project.

• Strong understanding of IT service management frameworks and methodologies.

• Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.

⭐ PREFERRED QUALIFICATIONS

• Experience working in a similar industry, with knowledge of airline operations and IT systems.

• Familiarity with Southwest Airlines' products and services, including our passenger and cargo operations.

• Strong knowledge of cloud-based project management tools and platforms.

• Experience with Agile and Scrum methodologies.

• Familiarity with industry-standard project management frameworks and methodologies.

💰 WHAT WE OFFER

As a Remote IT Project Manager — Business Development with Southwest Airlines, you will enjoy a competitive salary of £60,000 - £80,000 per annum, plus a range of benefits that reflect our commitment to your well-being and career growth. These include:

• A comprehensive health insurance plan, covering medical, dental, and vision expenses.

• A generous retirement plan, with a company match of up to 5% of your annual salary.

• A minimum of 20 days' annual leave, plus bank holidays and Christmas closure.

• A dedicated learning and development budget, to support your ongoing professional development.

• A flexible work-from-home policy, allowing you to balance work and personal life.

• A collaborative and inclusive team culture, with opportunities to contribute to our mission and vision.

• Regular performance reviews and career development opportunities, to support your growth and success.

👥 ABOUT THE TEAM

Our Remote IT Project Management team is a dynamic and experienced group of professionals, with a passion for delivering complex projects that drive business growth and customer satisfaction. With a strong focus on collaboration and communication, we work closely with stakeholders across the organization to ensure that projects are delivered on time, within budget, and to the required quality standards. Our team is committed to continuous learning and improvement, staying up-to-date with industry trends and best practices to drive excellence in project delivery.

📨 HOW TO APPLY

If you are a motivated and experienced IT project manager, with a passion for leading cross-functional teams and delivering complex projects, please submit your application, including your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you and learning more about your skills and qualifications.

📋 Job Details

Job Type	🌐 Remote
Location	Remote, GB
Address	123 London Street, SW1A 0AA
Salary	GBP 60,000 – 80,000 / year
Industry	General
Company	Southwest Airlines
Valid Until	2026-10-13

📨 How to Apply

Submit your updated CV and a brief cover letter to Southwest Airlines. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.