Senior Cybersecurity Operations Specialist for Sensitive Customer Data Protection

🏢 ABOUT THE COMPANY

Starbucks is a leading global coffee company that was founded in 1971. Our mission is to inspire and nurture the human spirit through our coffee, products, and brand experience. As a Fortune 500 company with over 400 company-owned stores in 43 states, we are committed to creating a warm and welcoming environment for our customers and employees. Our culture values diversity, equity, and inclusion, and we strive to be a great place to work by providing opportunities for growth and development.

🎯 ROLE OVERVIEW

As a Senior Cybersecurity Operations Specialist, you will be responsible for leading our efforts to protect sensitive customer data from cyber threats. You will work closely with our IT team to develop and implement robust security controls and incident response plans. You will also serve as a key liaison with our external auditors and regulatory bodies to ensure compliance with industry standards. You will report to our Director of IT and will be a key member of our security team. Your impact will be felt across the organization as you help to ensure the trust and loyalty of our customers.

📋 KEY RESPONSIBILITIES

Manage and maintain the security posture of sensitive customer data across all company systems and networks.

Develop and implement incident response plans and procedures to minimize downtime and damage in the event of a data breach.

Collaborate with IT team members to conduct regular security audits and vulnerability assessments.

Develop and maintain relationships with external auditors and regulatory bodies to ensure compliance with industry standards.

Manage and maintain security information and event management (SIEM) systems to detect and respond to security threats.

Develop and deliver security awareness training to employees across the organization.

✅ REQUIRED QUALIFICATIONS

5+ years of experience in cybersecurity operations, with a focus on incident response and threat analysis.

Bachelor's degree in Computer Science, Cybersecurity, or related field.

CompTIA Security+ certification or equivalent experience.

Experience with threat intelligence platforms and SIEM systems.

Familiarity with industry standards and regulations, such as PCI-DSS and HIPAA.

⭐ PREFERRED QUALIFICATIONS

Master's degree in Cybersecurity or related field.

Experience with security orchestration, automation, and response (SOAR) tools.

Certification in Cloud Security or Cloud Architecture.

Familiarity with IT service management frameworks, such as ITIL.

💰 WHAT WE OFFER

We offer a highly competitive salary range of $75,000 - $100,000 per year, depending on experience.

We offer a comprehensive benefits package, including health insurance, dental insurance, and vision insurance.

We offer a generous retirement plan, including a 401(k) match.

We offer up to 20 days of paid vacation per year, plus 10 paid holidays.

We offer a significant budget for learning and development opportunities, including training and certification programs.

We are a remote-friendly company, and we offer flexible work arrangements to support work-life balance.

👥 ABOUT THE TEAM

Our security team is comprised of 5 members, including a Director of IT, a Cybersecurity Engineer, a Security Analyst, and two Incident Response Specialists. We work closely together to protect sensitive customer data and ensure the security of our systems and networks. We are a collaborative and supportive team that values open communication and knowledge-sharing. We recently completed a successful penetration testing exercise, which helped us to identify and remediate several security vulnerabilities.

📨 HOW TO APPLY

To apply, please submit your resume and a cover letter explaining why you are the ideal candidate for this role. We expect to receive applications within the next 2-3 weeks.

📋 Job Details

📨 How to Apply

Submit your updated CV and a brief cover letter to Starbucks. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.