Senior Digital Transformation Lead — Banking Operations

🏢 ABOUT THE COMPANY

Bank of America is one of the largest financial institutions in the world, founded in 1904 with a mission to make financial experiences better, more accessible and more affordable for our clients. We have over 220,000 employees across 40 countries, with a presence in Africa since 1963. Our culture emphasizes innovation, diversity, and inclusion, and we are committed to making a positive impact in the communities we serve.

We have achieved numerous milestones, including being recognized as one of the most sustainable companies globally and being a leader in LGBTQ+ diversity and inclusion. We have also been ranked as one of the best places to work in Africa by the Great Place to Work Institute.

🎯 ROLE OVERVIEW

As our Senior Digital Transformation Lead — Banking Operations, you will play a critical role in driving the adoption of digital technologies across our banking operations in Nigeria. You will work closely with our business stakeholders to identify opportunities for digital transformation, develop strategic roadmaps, and implement solutions that drive business outcomes. You will report to our Head of Digital Transformation, and your work will have a direct impact on our ability to deliver exceptional customer experiences and drive business growth.

📋 KEY RESPONSIBILITIES

Develop and execute digital transformation strategies across banking operations in Nigeria.

Collaborate with business stakeholders to identify opportunities for digital transformation and develop strategic roadmaps.

Design and implement solutions that drive business outcomes, including process automation, data analytics, and digital customer experience.

Work with cross-functional teams to ensure successful implementation of digital transformation initiatives.

Develop and manage budgets for digital transformation projects.

Conduct regular business reviews to measure the impact of digital transformation initiatives.

Develop and maintain relationships with key technology partners and vendors.

Stays up-to-date with industry trends and emerging technologies.

Provides thought leadership on digital transformation and innovation.

✅ REQUIRED QUALIFICATIONS

8+ years of experience in digital transformation, banking operations, or a related field.

Master's degree in Business Administration, Computer Science, or a related field.

Proven track record of delivering digital transformation initiatives that drive business outcomes.

Experience with process automation, data analytics, and digital customer experience.

Strong technical skills, including cloud computing, artificial intelligence, and data science.

Certifications in digital transformation, project management, or a related field.

⭐ PREFERRED QUALIFICATIONS

Ph.D. in Business Administration, Computer Science, or a related field.

10+ years of experience in digital transformation, banking operations, or a related field.

Certifications in ITIL, Agile, or Scrum.

Experience with cloud-based platforms, such as AWS or Azure.

💰 WHAT WE OFFER

We offer a competitive salary range of ₦500,000 - ₦800,000 per annum, depending on experience.

We provide a comprehensive health insurance package that covers employees and their families.

We offer a retirement plan with a 10% company match.

We provide 20 days of paid vacation per year, plus 10 public holidays.

We have a budget of ₦500,000 per year for learning and development.

We offer a hybrid remote work policy, with a minimum of 2 days per week spent in the office.

We have a strong team culture that emphasizes collaboration, innovation, and diversity.

We offer a clear career path with opportunities for growth and professional development.

👥 ABOUT THE TEAM

Our team is made up of experienced professionals from diverse backgrounds, including banking operations, digital transformation, and technology. We work collaboratively to drive business outcomes and deliver exceptional customer experiences. We have a strong record of achievement, including successfully implementing digital transformation initiatives that have driven business growth and improved customer satisfaction.

📨 HOW TO APPLY

To apply, please submit your resume and a cover letter outlining your experience and qualifications. The deadline for applications is June 30, 2024, and we expect to conduct interviews in July 2024.

📋 Job Details

Job Type	🌐 Remote
Location	Remote, NG
Address	Plot 1234, Olusegun Obasanjo Way, Abuja, 900001
Salary	NGN 500,000 – 800,000 / year
Industry	General
Company	Bank of America
Valid Until	2026-09-16

📨 How to Apply

Submit your updated CV and a brief cover letter to Bank of America. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.