Senior Digital Transformation Project Manager (Mexico Region)

🏢 ABOUT THE COMPANY

The United States Postal Service (USPS) is a leader in mail and package delivery within the United States and globally. Founded in 1775, we have a rich history of innovation, with a mission to provide reliable, efficient, and affordable services to our customers. As a large organization, we value diversity, equity, and inclusion in our workplace, striving to be a great place to work for all employees. With a strong focus on customer service, we continuously improve our operations and technology to better meet the needs of our customers. Our achievements include expanding our services to include package delivery and online tracking, as well as implementing sustainable practices to reduce our environmental impact.

🎯 ROLE OVERVIEW

As a Senior Digital Transformation Project Manager for the Mexico region, you will lead cross-functional teams to drive digital transformation initiatives, improving operational efficiency and customer experience. You will report directly to the Regional Director and collaborate closely with stakeholders across the organization. Your impact will be evident in the successful delivery of projects that enhance our services, customer engagement, and business growth.

📋 KEY RESPONSIBILITIES

. Develop and execute digital transformation project plans, aligning with business objectives and regional strategies

. Collaborate with regional teams, including IT, Operations, and Customer Experience, to identify and prioritize project opportunities

. Lead project teams through Agile methodologies, ensuring timely delivery and high-quality outcomes

. Manage project budgets, resources, and vendor partnerships to achieve cost-effective solutions

. Analyze project data to inform decision-making and drive continuous improvement

. Foster strong relationships with regional stakeholders, including customers, employees, and partners

. Provide coaching and guidance to team members to develop their skills and expertise

. Conduct project retrospectives and post-implementation reviews to identify lessons learned and areas for improvement

. Ensure projects meet USPS's standards for accessibility, security, and compliance

. Develop and maintain project documentation, including project plans, status reports, and lessons learned

. Stay up-to-date with industry trends and best practices in digital transformation and project management

✅ REQUIRED QUALIFICATIONS

1. 8+ years of experience in project management or a related field, with a focus on digital transformation and Agile methodologies

2. Bachelor's degree in Business Administration, Computer Science, or a related field

3. PMP or Agile certifications (e.g., Scrum Master, SAFe)

4. Strong technical expertise in cloud computing, data analytics, and software development

5. Proficiency in project management tools, such as Asana, Jira, or Microsoft Project

6. Excellent communication, collaboration, and leadership skills, with the ability to work effectively with diverse stakeholders

⭐ PREFERRED QUALIFICATIONS

1. Experience working in a large, matrix-organized company with global operations

2. Familiarity with USPS's technology stack and infrastructure

3. Strong knowledge of cloud-based platforms, such as AWS or Azure

4. Certification in data analytics or business intelligence

💰 WHAT WE OFFER

We offer a competitive salary range of 500,000 to 800,000 MXN per year, depending on experience

We provide comprehensive health insurance coverage for employees and their families

Our retirement plan offers a matched contribution program to support your long-term financial goals

We offer 20 days of paid vacation and 10 holidays per year

We invest in learning and development opportunities, including training programs, conferences, and workshops

We have a flexible remote work policy, allowing you to work from home or in our offices

We value work-life balance and encourage our employees to prioritize their well-being

👥 ABOUT THE TEAM

Our team is a diverse group of professionals from various backgrounds and disciplines, working together to drive digital transformation initiatives in the Mexico region. We prioritize collaboration, open communication, and mutual respect, with a focus on delivering high-quality outcomes that meet our customers' needs. Our recent projects have included implementing a cloud-based customer relationship management system and developing a data analytics platform to inform business decisions.

📨 HOW TO APPLY

To apply, please submit your resume, cover letter, and a portfolio of your project management experience to our HR team. We expect to review applications within 2-3 weeks and schedule interviews with qualified candidates.

📋 Job Details

Job Type	🌐 Remote
Location	Remote, MX
Address	Av. Paseo de la Reforma 123, Col. Lomas de Chapultepec, 11550
Salary	MXN 50,000 – 80,000 / year
Industry	General
Company	USPS
Valid Until	2026-09-13

📨 How to Apply

Submit your updated CV and a brief cover letter to USPS. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.