Senior E-commerce Platform Manager (Remote) — Omnichannel Retail

🏢 ABOUT THE COMPANY

Family Dollar is a leading American retail chain founded in 1989 with a mission to provide essential products to communities across the United States. We have over 8,000 stores in more than 80 million households and offer a wide range of products, including groceries, household essentials, and general merchandise. Our commitment to community and our dedication to excellence have made us a trusted brand for generations. We're expanding our presence internationally and seeking talented professionals to join our team in Germany.

🎯 ROLE OVERVIEW

As a Senior E-commerce Platform Manager, you will be responsible for leading the development, implementation, and maintenance of our e-commerce platform to drive business growth and customer satisfaction. You will report directly to the Director of E-commerce and work closely with cross-functional teams to achieve our business objectives. Your leadership and expertise will have a significant impact on our online presence and customer experience.

📋 KEY RESPONSIBILITIES

• Lead the development and implementation of our e-commerce platform to enhance online shopping experience, improve conversion rates, and increase customer satisfaction.

• Collaborate with the development team to design, implement, and maintain a robust and scalable e-commerce platform that meets our business needs.

• Develop and maintain relationships with external vendors and partners to ensure timely delivery of platform updates and integrations.

• Analyze platform performance metrics and provide recommendations for process improvements and technical enhancements.

• Develop and manage budget for e-commerce platform development and maintenance.

• Ensure compliance with regulatory requirements and industry standards for e-commerce transactions.

• Conduct regular platform audits to identify areas of improvement and implement necessary changes.

• Stay up-to-date with the latest e-commerce trends, technologies, and best practices to ensure our platform remains competitive.

• Provide leadership and mentorship to junior team members to develop their skills and knowledge.

• Collaborate with the marketing team to develop and execute digital marketing strategies that drive online sales and engagement.

• Develop and maintain a platform roadmap to ensure our e-commerce platform remains aligned with business goals and objectives.

✅ REQUIRED QUALIFICATIONS

4+ years of experience in managing e-commerce platforms, with a proven track record of delivering successful projects and driving business growth.

Bachelor's degree in Computer Science, Information Systems, or related field. MBA or MS in related field is a plus.

Strong technical skills in e-commerce platforms, particularly Shopify or Magento, and experience with platform integrations and APIs.

Excellent leadership and project management skills, with experience in managing cross-functional teams and vendors.

Strong analytical and problem-solving skills, with experience in data analysis and interpretation.

Excellent communication and interpersonal skills, with experience in presenting technical information to non-technical stakeholders.

⭐ PREFERRED QUALIFICATIONS

2+ years of experience in e-commerce marketing, with a proven track record of driving online sales and engagement.

Certification in e-commerce or digital marketing is a plus.

Experience with cloud-based e-commerce platforms and AWS is a plus.

Familiarity with Agile development methodologies and Scrum framework.

💰 WHAT WE OFFER

We offer a competitive salary range of EUR 60,000 - EUR 80,000 per annum, paid bi-weekly.

A comprehensive health insurance plan that covers you and your family.

A matched retirement plan with a 5% company contribution.

Up to 25 days of paid vacation per year, plus 10 federal holidays.

A dedicated learning and development budget to support your professional growth and development.

A flexible remote work policy that allows you to work from home up to 90% of the time.

A dynamic and collaborative team culture that values diversity, equity, and inclusion.

Clear opportunities for career growth and professional development.

👥 ABOUT THE TEAM

Our team in Germany is a diverse and dynamic group of professionals who are passionate about e-commerce and customer experience. We work collaboratively to drive business growth and customer satisfaction, and we're committed to creating a workplace culture that values diversity, equity, and inclusion. We've recently launched a new e-commerce platform that has seen significant improvements in sales and customer satisfaction, and we're looking forward to continuing to innovate and grow in the e-commerce space.

📨 HOW TO APPLY

To apply for this role, please submit your resume and a cover letter outlining your experience and qualifications. We expect to respond to applications within 2-3 weeks of receipt.

📋 Job Details

Job Type	🌐 Remote
Location	Berlin, DE
Address	Hauptstraße 12, 10117
Salary	EUR 60,000 – 80,000 / year
Industry	General
Company	Family Dollar
Valid Until	2026-09-13

📨 How to Apply

Submit your updated CV and a brief cover letter to Family Dollar. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.