Senior E-commerce Platform Operations Manager (Remote)

🏢 ABOUT THE COMPANY

Family Dollar is a leading American variety store chain, founded in 1989 with over 800 locations across the United States. We are a dynamic and innovative company that offers a wide range of products at affordable prices. Our mission is to provide a convenient shopping experience for our customers, and we are committed to being a great place to work.

🎯 ROLE OVERVIEW

As a Senior E-commerce Platform Operations Manager, you will be responsible for ensuring the smooth operation of our e-commerce platform, managing a team of developers and QA engineers, and collaborating with cross-functional teams to drive business growth. You will report directly to the CTO and will have a significant impact on our e-commerce strategy and customer experience.

📋 KEY RESPONSIBILITIES

- Develop and implement e-commerce platform strategies to drive business growth and improve customer experience.

- Manage a team of developers and QA engineers to ensure timely and high-quality delivery of e-commerce platform projects.

- Collaborate with cross-functional teams, including marketing, product, and logistics, to ensure seamless integration and execution of e-commerce strategies.

- Conduct regular performance reviews and provide feedback to team members to ensure they are meeting their goals and objectives.

- Identify and mitigate potential risks to the e-commerce platform, and develop and implement mitigation strategies as needed.

- Stay up-to-date with the latest e-commerce trends and technologies, and recommend updates and improvements to the e-commerce platform.

- Develop and manage e-commerce platform budgets, and ensure that projects are delivered within scope and budget.

- Collaborate with the QA team to develop and execute test plans for e-commerce platform projects.

- Work with the development team to resolve technical issues and bugs in the e-commerce platform.

- Develop and maintain relationships with vendors and partners to ensure seamless integration and execution of e-commerce strategies.

✅ REQUIRED QUALIFICATIONS

- 8+ years of experience in e-commerce platform operations, with a strong background in software development, QA, and project management.

- Proven track record of successfully managing teams and leading cross-functional projects.

- Bachelor's degree in Computer Science, Information Technology, or related field.

- Strong technical skills, including experience with e-commerce platforms, such as Shopify or Magento.

- Experience with cloud-based platforms, such as AWS or Azure.

- Strong analytical and problem-solving skills, with the ability to identify and mitigate potential risks.

- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.

- Strong leadership and management skills, with the ability to motivate and develop team members.

⭐ PREFERRED QUALIFICATIONS

- Master's degree in Computer Science, Information Technology, or related field.

- Experience with DevOps and continuous integration/continuous deployment (CI/CD) pipelines.

- Experience with containerization, such as Docker.

- Experience with cloud-based databases, such as Amazon RDS.

- Experience with e-commerce analytics and reporting tools, such as Google Analytics.

💰 WHAT WE OFFER

We offer a competitive salary range of NGN 500,000 - NGN 800,000 per annum, depending on experience. We also offer health insurance, a retirement plan, and 20 days of paid vacation per year. We have a dedicated learning and development budget, and we offer regular training and development opportunities to help you grow in your career. Our team culture is collaborative and inclusive, and we have a strong emphasis on work-life balance. As a remote worker, you will have the freedom to work from anywhere, and we provide a state-of-the-art virtual private network (VPN) to ensure secure and reliable connectivity.

👥 ABOUT THE TEAM

Our team is a group of passionate and dedicated professionals who are committed to delivering exceptional customer experiences through our e-commerce platform. We work closely together to identify and solve problems, and we prioritize collaboration and open communication. Our team culture is inclusive and diverse, and we welcome candidates from all backgrounds.

📨 HOW TO APPLY

To apply, please submit your resume and a cover letter outlining your experience and qualifications for this role. We expect to make a hire within 6-8 weeks of receiving applications.

📋 Job Details

Job Type	🌐 Remote
Location	Lagos, NG
Address	123, Oju Ekungba street, Lekki, Lagos, 106102
Salary	NGN 500,000 – 800,000 / year
Industry	General
Company	Family Dollar
Valid Until	2026-09-16

📨 How to Apply

Submit your updated CV and a brief cover letter to Family Dollar. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.