Senior UX Design Researcher for German Cinema Experience Enhancement

AMC Entertainment, one of the world's largest film exhibition companies, was founded in 1920 with a single theater in Kansas City, Missouri. Today, we operate over 950 theaters globally, offering a wide range of cinematic experiences, including Dolby cinema and IMAX. We're committed to delivering exceptional entertainment and fostering a culture of innovation, creativity, and teamwork. Our mission is to be the ultimate destination for movie lovers, providing unforgettable experiences that create lifelong memories.

🎯 ROLE OVERVIEW

As a Senior UX Design Researcher for German Cinema Experience Enhancement, you will play a key role in shaping the future of cinema-going in Germany. Reporting to the Head of User Experience, you will lead user research initiatives to inform the design of our cinema experience, working closely with cross-functional teams to drive business growth and customer satisfaction.

📋 KEY RESPONSIBILITIES

Conduct user research studies to understand preferences, behaviors, and pain points of German movie-goers, including surveys, interviews, and usability testing; Develop and maintain user personas and journey maps to inform design decisions; Collaborate with UX designers to develop and test prototypes of new cinema experiences, such as immersive storytelling and interactive exhibits; Analyze data and insights to inform design recommendations and measure the impact of design interventions; Develop and maintain a knowledge base of best practices and industry trends in user experience research; Collaborate with stakeholders to develop and implement a user-centered design approach across the organization; Stay up-to-date with industry trends and emerging technologies, such as virtual and augmented reality, to inform design decisions.

✅ REQUIRED QUALIFICATIONS

5+ years of experience in user research and experience design, with a proven track record of delivering impact-driven research and design solutions; Master's degree in User Experience Design, Human-Computer Interaction, or a related field; Strong understanding of human-centered design principles and the ability to apply them in real-world contexts; Excellent research, analysis, and communication skills, with the ability to distill complex insights into actionable recommendations; Experience working with cross-functional teams, including designers, product managers, and technical stakeholders; Strong working knowledge of design and research tools, such as Sketch, Figma, Miro, and Adobe Creative Cloud.

⭐ PREFERRED QUALIFICATIONS

Experience working in the entertainment or media industries, with a strong understanding of the German market; Familiarity with emerging technologies, such as virtual and augmented reality, and their applications in cinema experience enhancement; Knowledge of industry tools and methodologies, such as Lean UX and Design Thinking; Experience working with Agile development methodologies and the ability to adapt to fast-paced project timelines; Strong network of industry contacts and connections in the UX design and research community.

💰 WHAT WE OFFER

Salary range: €50,000 - €80,000 per annum, depending on experience; Comprehensive health insurance and retirement plan, including access to a pension scheme; 30 days annual leave, plus 10 national holidays and a flexible work policy to support work-life balance; €1,000 annual budget for professional development and training, including conference attendance and course registration; Opportunity to work with a diverse and talented team of professionals, with regular team-building activities and social events; Remote work policy allowing for flexible work arrangements, with a dedicated home office setup and equipment provided by the company.

👥 ABOUT THE TEAM

You will be part of a dynamic and multidisciplinary team of UX designers, researchers, and developers working on a wide range of projects, from cinema experience enhancement to digital product design. Our team is passionate about innovation, creativity, and collaboration, with a strong focus on user-centered design and customer satisfaction. We're a fast-paced and agile team, with a passion for learning and growth, and we're looking for like-minded professionals to join us on this exciting journey.

📨 HOW TO APPLY

To apply, please submit your resume, a cover letter outlining your experience and qualifications, and a portfolio of your work, including research studies, design projects, and any relevant writing samples. We look forward to hearing from you!

📋 Job Details

📨 How to Apply

Submit your updated CV and a brief cover letter to AMC Entertainment. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.