Talent Acquisition Specialist — Diversity & Inclusion

🏢 ABOUT THE COMPANY

Southwest Airlines is a pioneering airline founded in 1967, renowned for its exceptional customer service and warm, Texan hospitality. With a mission to connect people all across the United States, we operate over 4,000 flights daily, carrying more than 130 million passengers annually. As a leading carrier in the US, we prioritize diversity, equity, and inclusion in all aspects of our business. Our employees embody our values of Heart, which drives us to deliver unparalleled service, operate safely, and care for our communities.

🎯 ROLE OVERVIEW

As a Talent Acquisition Specialist — Diversity & Inclusion at Southwest Airlines, you will play a pivotal role in shaping our recruitment strategy and championing diversity, equity, and inclusion across the organization. You will work closely with hiring managers to identify talent gaps and develop innovative solutions to attract top diverse candidates. Reporting to our Senior Talent Acquisition Manager, you will be responsible for driving business outcomes while fostering a culture of belonging and inclusivity.

📋 KEY RESPONSIBILITIES

• Develop and execute targeted recruitment plans to attract diverse talent, leveraging various channels and partnerships.

• Collaborate with hiring managers to create inclusive job descriptions, interview processes, and assessment tools.

• Design and deliver training programs to enhance diversity, equity, and inclusion competencies among recruitment and hiring teams.

• Analyze and report on diversity metrics, identifying areas for improvement and recommending strategic interventions.

• Build relationships with diverse talent pools, including universities, community organizations, and professional networks.

• Develop and maintain a comprehensive knowledge of industry trends, best practices, and emerging technologies in talent acquisition and diversity, equity, and inclusion.

• Stay up-to-date on regulatory requirements and ensure compliance with relevant laws and regulations.

• Partner with internal stakeholders to develop and implement organizational diversity, equity, and inclusion initiatives.

• Provide exceptional customer service to internal customers, including hiring managers, recruiters, and talent acquisition staff.

• Conduct data analysis to inform recruitment strategies and optimize hiring processes.

• Collaborate with the communications team to develop and disseminate diversity, equity, and inclusion messaging and initiatives.

• Stay informed about internal and external opportunities for professional development and growth.

✅ REQUIRED QUALIFICATIONS

4+ years of experience in talent acquisition, diversity, equity, and inclusion, or a related field.

Bachelor's degree in Human Resources, Business Administration, or a related field.

Proven track record of developing and implementing successful recruitment strategies that drive business outcomes and promote diversity, equity, and inclusion.

Excellent communication, interpersonal, and project management skills.

Ability to work effectively in a fast-paced, dynamic environment with multiple stakeholders.

Strong analytical and problem-solving skills, with the ability to interpret data and make informed recommendations.

Experience with talent management systems, recruitment software, and data analysis tools.

Certifications in diversity, equity, and inclusion (e.g., SHRM-CP, SPHR-iG, CDEI) or a related field.

⭐ PREFERRED QUALIFICATIONS

Advanced degree in Human Resources, Business Administration, or a related field.

Experience working in a fast-paced, customer-facing environment.

Certification in a related field of study (e.g., SHRM-SCP, SPHR, CPHR).

Fluency in a second language (e.g., Spanish, French, Mandarin).

Experience with diversity, equity, and inclusion training programs and initiatives.

💰 WHAT WE OFFER

As a valued member of our team, you will receive a competitive salary range of £50,000 - £75,000, depending on experience.

Southwest Airlines offers a comprehensive health insurance plan, including medical, dental, and vision coverage.

Our retirement plan provides a generous 401(k) matching program and employee assistance program.

You will receive 25 days of annual leave, plus 10 paid holidays and flexible work arrangements.

We invest in your growth and development with a yearly learning and development budget of £1,000.

As a remote-first company, we offer a flexible work-from-home policy, with regular virtual team meetups.

Our team culture values collaboration, creativity, and innovation, with a focus on delivering exceptional customer experiences.

👥 ABOUT THE TEAM

Our Talent Acquisition team is a dynamic, collaborative group of professionals dedicated to finding and developing top talent across the organization. We work closely with hiring managers, recruiters, and other internal stakeholders to drive business outcomes and promote diversity, equity, and inclusion.

Our team is passionate about creating a culture of belonging and inclusivity, with a focus on delivering results-driven recruitment strategies and innovative solutions.

We are committed to fostering a culture of continuous learning and professional growth, with opportunities for ongoing training and development.

📨 HOW TO APPLY

Please submit your application, including your resume and a cover letter outlining your experience, qualifications, and interest in this role, to [contact email]. Applications will be reviewed on a rolling basis, with a target response timeline of 2 weeks.

📋 Job Details

Job Type	🌐 Remote
Location	Remote, GB
Address	Southwest Airlines, 1 Airline Centre, Hethel, Norfolk NR9 3QB, NR9 3QB
Salary	GBP 50,000 – 75,000 / year
Industry	General
Company	Southwest Airlines
Valid Until	2026-10-13

📨 How to Apply

Submit your updated CV and a brief cover letter to Southwest Airlines. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.