Wayfair UK Part-Time Logistics Operations Manager

🏢 ABOUT THE COMPANY

Wayfair is the world's leading online-only home goods store, with a mission to make home decorating and furnishing easier and more exciting. Founded in 2002, we have grown exponentially and now serve millions of customers globally, with operations in several countries. Our company culture emphasizes continuous learning, innovation, and teamwork, making us a great place to work for those passionate about retail, e-commerce, and customer satisfaction.

🎯 ROLE OVERVIEW

As a part-time Logistics Operations Manager, you will play a crucial role in ensuring the smooth day-to-day operation of our UK logistics and transportation network, working closely with our global logistics team to optimize supply chain efficiency. Reporting directly to the Head of Logistics, you will be responsible for coordinating with internal stakeholders, freight carriers, and external partners to meet customer expectations.

📋 KEY RESPONSIBILITIES

Manage and coordinate the logistics and transportation operations for Wayfair UK, ensuring timely and cost-effective delivery of products to customers.

Analyze and report on logistics key performance indicators (KPIs) to identify areas for improvement and optimize our logistics network.

Develop and maintain strong relationships with internal stakeholders, freight carriers, and external partners to ensure seamless communication and collaboration.

Collaborate with cross-functional teams, including Customer Service, Customer Experience, and Supply Chain, to drive operational efficiency and improve customer satisfaction.

Design and implement process improvements to reduce costs, improve delivery times, and enhance the overall customer experience.

Conduct regular performance reviews with key carriers and transportation providers to ensure alignment with company expectations.

Stay up-to-date with industry trends and developments, and apply knowledge to inform logistics strategies and recommendations.

Provide data-driven insights to senior leaders on logistics performance and identify opportunities for growth and improvement.

✅ REQUIRED QUALIFICATIONS

3+ years of experience in a logistics, transportation, or operations management role within e-commerce or retail.

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.

Proven experience with logistics operations management, including transportation management, inventory management, and supply chain coordination.

Strong analytical and problem-solving skills, with ability to analyze data and inform business decisions.

Excellent communication and interpersonal skills, with ability to work effectively with internal stakeholders, carriers, and external partners.

⭐ PREFERRED QUALIFICATIONS

Experience with transportation management systems (TMS) and logistics software.

Knowledge of the UK logistics market, including carrier relationships and transportation options.

Certifications in logistics, supply chain management, or a related field (e.g. APICS, CSCP).

Familiarity with e-commerce business models and logistics strategies.

💰 WHAT WE OFFER

Competitive part-time salary range £50,000 - £80,000 per annum.

Comprehensive health insurance and pension plan.

Flexible working hours with 20 days annual leave.

£1,000 annual training and development budget.

Support for remote or hybrid work arrangements.

Collaborative and dynamic team environment with opportunities for growth and professional development.

👥 ABOUT THE TEAM

Our logistics and transportation team is a dynamic and collaborative group of professionals dedicated to delivering exceptional customer experiences through efficient and effective logistics operations. We work closely with our cross-functional teams to drive operational excellence and ensure seamless communication with internal stakeholders and external partners.

📨 HOW TO APPLY

To apply for this exciting opportunity, please submit your resume and a cover letter outlining your experience, skills, and qualifications. We look forward to receiving your application within the next 2 weeks.

📋 Job Details

Job Type	PART TIME
Location	London, GB
Address	123 Old Street, London, EC1V 9BP
Salary	GBP 50,000 – 80,000 / year
Industry	General
Company	Wayfair
Valid Until	2026-10-13

📨 How to Apply

Submit your updated CV and a brief cover letter to Wayfair. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.